Filevine Invests In Expanding Its Customer Base By Launching Innovators, Its Official User Community

As Filevine's client base expands in size and variety across businesses and legal practice areas, customers are continuously looking for tips on how to get the most out of the Filevine platform.

Fremont, CA: Filevine is transforming how lawyers and their clients undertake legal work. Filevine, the premier legal work platform, is committed to providing all companies with the tools they need to simplify and elevate difficult, high-stakes legal work. Over 25,000 legal professionals rely on Filevine daily to achieve excellence in every contract, deadline, and result, from document management and client communication to contract lifecycle management and business analytics.

Filevine launched an online user community to its continuous emphasis on consumers. The official network for Filevine users to interact is Filevine Innovators, a product-focused online forum. Innovators are available to Filevine's 25,000+ users, who are encouraged to interact with one another and the firm on all things Filevine.

As Filevine's client base expands in size and variety across businesses and legal practice areas, customers are continuously looking for tips on how to get the most out of the Filevine platform. Users of Innovators get access to classified conversations on various themes, such as forthcoming events, product debates, and a crowd-sourced best practices hub called "Ask a User," as well as a public job board where members post or view current industry vacancies. The introduction of Innovators strengthens Filevine's customer focus and comes shortly after the hiring of Alison Holmlund, Chief Customer Officer, as a leader for its Customers For Life team.

Along with classified conversations, the community has groups where individuals may interact based on shared interests, such as practice areas or location. The primary communication mechanism for Filevine's Client Advisory Board is a private group inside Innovators (CAB). Filevine CAB members are highly engaged consumers from various practice areas and locations. They have quarterly meetings with key team members to discuss the product, business strategy, and other pertinent subjects. With these highly personalized dialogues and the new user community, Filevine prioritizes the customer's voice in all it does.

Partners will also assist Learnsoft in managing its next phase of expansion by using its extensive community of technology specialists. Michele Perry, an Elsewhere Partners operational adviser, will serve as Board Chair, alongside Elsewhere Partners' Chris Pacitti and Sloane Child. They will also join the Board to assist the company's expedited market expansion, channel development, and hiring activities.