Led by CEO Tim Dybvig, Calibrater Health provides a feedback management technology platform that contributes to a seamless patient experience through reputation management, text-based patient surveys, AI-powered issue tracking, net promoter score, performance insights, and team scorecards and engagement.
Fremont, CA: Illinois-based leading provider of clinical and practice management software to the urgent care space, Experity, announced the acquisition of Calibrater Health, a provider of feedback management solutions. The deal amount remains undisclosed. This acquisition will enable Experity to strategically expand its industry-leading patient engagement offering with reputation management capabilities tailor-made to meet the rapidly growing urgent care industry's needs and demands.
"Delivering a positive patient experience is the lifeblood of the urgent care market, so joining forces with a leader in feedback management like Calibrater Health is the right step in Experity's continued growth," said David Stern, CEO of Experity. "The urgent care industry continues to redefine what the patient experience can look like. We are committed to evolving alongside our providers to ensure that we will always meet their needs."
The deal integrates technological functionalities and data collected across all workflows within an urgent care business, including patient feedback and clinical data. Led by CEO Tim Dybvig, Calibrater Health provides a feedback management technology platform that contributes to a seamless patient experience through reputation management, text-based patient surveys, AI-powered issue tracking, net promoter score, performance insights, and team scorecards and engagement.
"Joining two leaders with different areas of expertise in urgent care technology brings immense value to urgent care providers who are tired of having to work across disconnected technology platforms and vendors to get what they need," said Tim Dybvig, CEO of Calibrater Health. "With this integration, clinics using Experity or Calibrater solutions now have all the capabilities and insights they need in one interface to provide a truly seamless patient experience."
Experity is a dynamic HIT company that provides integrated technology solutions to more than 4,000 on-demand healthcare practices, primary care clinics, diagnostic testing centers, and health systems nationwide. The company's complete suite of software and services includes EMR and PM, patient engagement, teleradiology, business intelligence, consulting, and billing solutions. It is a Warburg Pincus portfolio company.