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Exoprise Introduces The Industry's First Network Digital Experience Monitoring Solution To Forecast Slow Response Time With Collaboration And Voip Apps
With streaming, collaboration, and Voice over Internet Protocol (VoIP) services, cutting-edge technology provides comprehensive visibility and a high-quality experience from anywhere.
Fremont, CA: Exoprise, a global leader in Digital Experience Monitoring (DEM) solutions, released its Service Watch Desktop (SWD) platform, which enables IT, teams to identify problems and predict performance degradation with enterprise collaboration apps such as Microsoft Teams, Zoom, WebEx, and Google Meet regardless of where employees work.
There is a huge need for continuous audio/video collaboration services in the age of the contemporary Internet and Covid-19. Because enterprises have complex network topologies that get further complicated by hybrid needs, there are visibility gaps in resolving difficulties with SaaS, UCaaS, VoIP, audio, video, etc. Exoprise bridges such gaps with a 'Better Together' synthetics and RUM solution, allowing IT teams to forecast future problems with poor audio-video quality and truly comprehend why they occur. Businesses may drastically reduce MTTR and overall troubleshooting time using a combined integrated analytical methodology.
"Companies have come to rely on collaboration platforms such as Teams and Zoom. A positive digital experience with these services increases end-user productivity and efficiency for everyone," said Exoprise CEO Jason Lieblich. "However, in a rapidly changing complex environment, IT operations teams need to be able to quickly diagnose whether VoIP problems are occurring with the application, client, network infrastructure, or device layer. At Exoprise, we believe that the answer to achieving complete visibility and a great digital experience lies in our deep streaming and connected network tracing -- which comes with our new intelligent and context-sensitive Service Watch Desktop RUM solution. "