Elsevier Introduces cloud-based patient education platform PatientPass in the US

As clinicians are witnessing a higher volume of chronic disease, comorbidities, and other complications in their patients, PatientPass would save them the time in educating and engaging their patients throughout the journey

FREMONT, CA: Elsevier, a global research publishing and information analytics provider, declared the US launch of PatientPass, a cloud-based patient engagement platform now listed on Epic App Orchard for hospitals and health systems utilizing the Epic Electronic Health Record (EHR) system. PatientPass creates a tech-driven, next-generation patient experience by personalizing educational materials to suit a patient’s language and format, literacy ability, and delivering it directly to their mobile devices through SMS for easy access on the go.

As part of their clinical workflows, clinicians will now be capable of sharing evidence-based education to support their patients’ current conditions as well as receive insights about patient consumption of the information, which helps clinicians better identify at-risk patients. As clinicians are witnessing a higher volume of chronic disease, comorbidities, and other complications in their patients, PatientPass would save them the time in educating and engaging their patients throughout the journey. Overall, the solution is created to improve the partnership between clinicians and patients, so patients are better prepared to manage their own care effectively.

“Education is vital to helping patients understand their conditions, treatments and upcoming procedures,” stated John Danaher, MD, President, Global Clinical Solutions, Elsevier. “To achieve our mission of improving patient outcomes, we not only need to provide evidence-based content for clinicians, but also empower the patients they care for with the best information possible. As the newest addition to the Clinical Solutions portfolio, PatientPass is aligned with the clinician-facing information health systems and physicians have come to know and trust.”

In addition to helping clinicians and patients, PatientPass can benefit health system administrators and their team members, including IT personnel. As a patient education platform that utilizes SMART on FHIR technology, the solution removes the need for manual content uploads and streamlines the data management process. Hospital systems would gain access to key insights into patient usage and how patients interact with the educational materials, which enable leaders to achieve organizational goals, such as improving patient experience and outcomes.