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Effective Tips to Keep Hotels Clean and Hygienic During a Pandemic
Employees are also concerned about the cleanliness of their workplace. According to one survey, more than half of people would leave their current job for a lower-paying, healthier job. Indeed, it has become quite common for people to inquire about potential employers' health and hygiene practices.
Fremont, CA: Hygiene and cleanliness often go hand in hand, but prior to the COVID-19 pandemic, adoption, and implementation of measures such as handwashing, disinfection, and hand sanitizer use in commercial facilities were not as consistent. Cleaning was previously more concerned with appearance than with protecting public health, and it was not as strategic as it is required to be today.
The pandemic has demonstrated that consumers expect cleanliness, and this new emphasis, particularly in places like hotels, is here to stay. Hotel owners and managers can now be confident in their ability to combat pathogens while also reassuring guests and employees by committing to cleanliness and effectively communicating their approach to the public.
Cleanliness Help Build Trust
Many businesses have faced the problem of restoring trust and assuring customers that they are doing everything possible to keep them safe and healthy throughout the pandemic. Consumers, according to a recent study, are most influenced by their trust in a brand, which also includes places where they are confident of safety and cleanliness. As a result, hotels must prioritize cleaning, disinfection, as well as infection prevention in order to provide guests and visitors with peace of mind.
Aside from considering their guests, hotels must also take the necessary steps to reassure and retain their employees. According to a recent survey, only 14 percent of employees worldwide are confident in their CEOs' and management's leadership on return-to-work policies. For those who have already returned to work, 42 percent said management's safety measures were either ineffective or not strongly enforced.
Some businesses have spent up to $1 billion on pandemic-related costs such as personal protective equipment, cleaning procedure training, cleaning and disinfecting products, and other pandemic-related expenses. During the pandemic's peak, it appeared necessary to invest in every strategy and solution. However, as people learn more about how SARS-CoV-2, the virus that causes COVID-19, spreads, they discover that some of these precautions can contribute to "hygiene theatre."
Set Cleanliness Expectations
It is critical to communicate new or revised protocols and safeguards to both guests and employees. According to a recent study, nearly 9 out of 10 consumers pay attention to the cleanliness of businesses they frequent. Furthermore, 86 percent of consumers would prefer to see evidence that public places such as offices, restaurants, businesses, gyms, or schools are cleaned on a daily basis.
Employees are also concerned about the cleanliness of their workplace. According to one survey, more than half of people would leave their current job for a lower-paying, healthier job. Indeed, it has become quite common for people to inquire about potential employers' health and hygiene practices. As a result, managers must effectively communicate protocols and expectations to internal and external audiences in order to ensure that everyone feels as safe as possible when visiting or working in the hotel.