Dispatch Designates Patrick Burns as the New CEO

Avi Goldberg, Founder & CEO

Dispatch hires Patrick Burns as the new President and CEO to boost organizational growth, revolutionizing the home services market.

FREMONT, CA: "Field service management is an increasingly competitive field, and with Avi's influence and guidance, Dispatch has quickly proven itself to be one of the most innovative companies in the industry," says Patrick Burns. "We are experiencing great momentum and are in a position of strength in the marketplace. I look forward to working closely with Avi and the rest of the team to lead the company into its next phase of growth."  

A field service software pioneer and customer experience pioneer, Dispatch, has appointed Patrick Burns as the new President and Chief Executive Officer. Burns's contribution to the new designation is to focus on accelerating Dispatch's growth and revolutionizing the home services market. 

Patrick Burns will bring a proven track record and steady rate of success into the team. He will build and develop best-in-class organizations and products. Mr. Burns has served as SVP of Product at ClickSoftware, and before that, he worked for Autotask for 11 years as VP of Product and Strategy. He will enable customers to open the full potential of flexible, independent service networks. The company's founder and former CEO, Avi Goldberg, will continue his involvement as the company's Chief Strategy Officer. Burns has over two decades of experience leading, managing, and growing software companies.

"Pat was our number one choice as Dispatch's next CEO given his significant operational experience with high-growth enterprise software companies and his extensive experience leading high-performance, high-achieving teams," adds Avi Goldberg. "I'm thrilled that he's joining the company and eager to start working with him to continue innovating and delivering the value that our customers expect." As Chief Strategy Officer, Avi will work with Burns to strengthen the Dispatch's market position by collaborating with customers and prospects. Together, they will identify and evaluate potential partnerships to add value to the company's core business.

Dispatch has found its mention in Top 25 Field Service Solution Providers, CIO Applications. Dispatch is the world's only software platform, enabling enterprises to unlock the potential of flexible service networks successfully. As the service industry drives towards a more flexible and non-dedicated workforce, the company's intuitive platform seamlessly connects the service provider, enterprise, and customer to create a world-class service experience, surpassing the rising expectations of today's market. Through innovative web and mobile applications, robust APIs, and both cloud and on-premise connectors, Dispatch is transforming the home services industry by facilitating enterprises to streamline their service operations and engage excellent service networks, collecting unparalleled real-time visibility into service delivery.