Henry Miller said, 'One's destination is never a place, but always a new way of seeing things.' With IoT implementation, the travel industry is revolutionizing the travelers' experience significantly.
FREMONT, CA: Has traveling has always been on your interest list? With proper security and means why not work and travel to cross off traveling from your wishlist? The travel industry is one of the largest enterprises with a maximum level of competition. With customers expecting new ventures and experiences at affordable pricing, the market of travel is becoming competitive each day. Owing to the demand due to high demand and competition for better services at a pocket-friendly price, businesses from the travel industry have been the earliest movers with IoT. The technology has the potential to have a massive impact on the market, automating the processes without any human-to-computer interaction and vice-versa.
IoT has connected smart systems, devices, and processes, streamlining the end operations of travel companies. Thetravel industry has realized the increased operational capability and is taking advantage of IoT to personalize the guest experience. Embracing IoT enables guests to personalize according to their needs, like adjusting room temperature, elevators, etc. This personalization process will make them feel home and make them revisit the same hotel. IoT also gives travelers the benefit to connect with various devices tagged along with them. They are notified in real-time on the flight status on their device, providing directions till the gate and help in every step till boarding.
IoT has helped in streamlining the day-to-day operations of airports where passengers can instantly locate their bags through their smartphones. It even helps to assist customers in a better way due to the availability of appropriate data. Knowledge of customers' likes and dislikes can help provide them exceptional services. IoT automates the business purposes of travel and hotel businesses. Hotels can track supply chains more efficiently via sensors in shipments that enables it to get ready for any future emergency and avoid service disruptions to guests. IoT is still in its infancy and is expected to transform the travel industry. Travel companies need to implement IoT into their modern initiatives to leverage the profit of future innovations.