Challenges and Considerations for Managed Service Providers

A managed service provider (MSP) is a vendor who manages one's IT infrastructure and systems on a proactive, remote basis. A managed service provider business model can be used in a variety of environments, such as on-premises, cloud, multicloud, and hybrid infrastructure.

Fremont, CA: MSPs offer remote management of Hybrid IT infrastructure and systems for on-premise environments, as well as private cloud storage. MSPs can assist organizations in increasing productivity and obtaining more value from IT. However, before selecting an MSP, you should carefully assess compatibility in areas such as service level agreements, compliance, and data protection.

A managed service provider (MSP) is a vendor who manages one's IT infrastructure and systems on a proactive, remote basis. A managed service provider business model can be used in a variety of environments, such as on-premises, cloud, multicloud, and hybrid infrastructure. As a result, managed services provider definitions may differ and change depending on the service provided.

If they provide services for cloud resources, some managed service providers may be referred to as managed cloud service providers. Other MSPs may prefer a broader term, such as IT managed service provider, which can include services for both on-premises and cloud environments.

MSP Market

Modern managed service providers (MSPs) evolved from application service providers (ASPs), which provided remote application hosting services. These ASPs eventually started offering remote management of IT infrastructures, such as network and server management and monitoring (RMM).

Vendors in the MSP market frequently specialize in specific areas of IT. Managed security service providers (MSSPs), for example, may offer remote firewall administration or incident response services. MSPs can also specialize in specific industries, such as finance, healthcare, or legal services.

MSP Customers

Small to medium-sized businesses (SMBs) frequently hire MSPs to help fill gaps in their in-house IT. These services can provide work hours and expertise that an SMB would otherwise be unable to provide. Enterprises, on the other hand, can contract with MSPs to compensate for budget constraints or hiring restrictions. Government agencies, for example, frequently outsource to MSPs.