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Andor Health Announces Success of ThinkAndor Collaboration Platform

By CIO Applications| Monday, September 21, 2020
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Today, the coordination between hospitals and specialists and primary care physicians is manual and often a labor-intensive process that is not sustainable in the face of the new regulations, despite over 45 percent of admitted patients asking for their PCPs to be consulted.

FREMONT, CA: Andor Health, the company that harnesses machine and human intelligence to change the way care teams connect and collaborate, announces that the ThinkAndor collaboration platform has already made customers successfully compliant with new patient access regulations. Customers using ThinkAndor have been able to achieve compliance with the U.S. Centers for Medicare and Medicaid Services (CMS) Admission, Discharge, and Transfer (ADT) Event Notifications Conditions of Participation, as well as the recently enacted Florida Bill CS/HB-843, and, are realizing meaningful results Customers can master ThinkAndor in as little as four weeks, by when they fully automate the connections with patients' primary care providers (PCPs) and guarantee full compliance to the regulations.

"The new compliance regulations provide an opportunity to improve patient care dramatically by increasing coordination among providers, but they also represent a challenge to come into compliance quickly," said Raj Toleti, CEO of Andor Health. "Andor Health is proud to help organizations achieve full compliance while moving them away from manual workflows and towards an automated future." Like Lakeland Regional Health, forward-looking organizations have already moved aggressively and achieved full compliance using the platform.

Today, the coordination between hospitals and specialists and primary care physicians is manual and often a labor-intensive process that is not sustainable in the face of the new regulations, despite over 45 percent of admitted patients asking for their PCPs to be consulted. The ADT Event notification Conditions of Participation require healthcare organizations to electronically share data from major patient events, such as admission, discharge, and transfer, with providers. Also, Florida CS/HB-843 also states hospitals must inform the patient about the right to request the hospital's treating physician to consult with the patient's PCP or specialist.

"As an essential healthcare provider for our community, it is important that Lakeland Regional Health continues to find efficient ways to enhance care and share patient information with primary care providers," said Ana M. Kalman, MBA, CHCIO, Lakeland Regional Health Vice President, Chief Information Officer/Chief Applications Officer, and Medical Center Chief Operating Officer. "Given the success of Andor Health's platform, we elected to expand our community provider engagement and leverage the system to send additional information that providers have been requesting."

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