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CIO Applications Weekly Brief

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Editor's Pick (1 - 4 of 8)
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Looking Past the Trends: Why Value Lies in the Convergence of Technology

Looking Past the Trends: Why Value Lies in the Convergence of...
Steve Betts, Senior Vice President and Chief Information Officer, Blue Cross and Blue Shield and Health Care Service Corporation

The Nuances of Marketing

The Nuances of Marketing
Dee Hadley, CMO, UNO Restaurants

How Tech is Changing Just About Everything in Marketing

How Tech is Changing Just About Everything in Marketing
David Roman, SVP & CMO, Lenovo

The State of Marketing Technology Solutions

The State of Marketing Technology Solutions
Clay Stobaugh, EVP & CMO, John Wiley & Sons

Getting Around the Marketing World

Getting Around the Marketing World
Kobi Ben Meir, Director of Marketing, Yalber

Why Mobile Marketing Represents a New Era of Digital Marketing

Why Mobile Marketing Represents a New Era of Digital Marketing
Kyle Keith, Vice President, Digital Marketing Manager at Cadence Bank, N.A.

Automating the Customer Journey - Busting the Myth of All or Nothing

Automating the Customer Journey - Busting the Myth of All or Nothing
Martin Coady, Executive Director, Marketing Technology, VMLY&R

The Rise of the Machines: Where Does the Person Stop and the Machine Start?

The Rise of the Machines: Where Does the Person Stop and the...
Michael R. Solomon, Professor of Marketing, Saint Joseph’s University

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3 New AI-Assisted Efforts Promising Competitive Marketing Edge

By CIO Applications| Tuesday, June 18, 2019
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artificial intelligenceAI-driven technology is ready to revolutionize marketing by presenting marketers with a vast amount of quality data. Through this, marketers can understand, anticipate, analyze, and act faster to develop smarter campaigns and preserve their time for more demanding tasks.

FREMONT, CA: Artificial intelligence(AI) has spread out since its inception and is only continuing to intensify its foothold taking over several industries. AI is rapidly changing the way professionals go about their business and rise in AI-powered marketing is taking the load off many marketers, by enabling them to focus their efforts onto marketing that matters and give more time to address complex challenges that come their way.

• Customer Segmentation

Consumers have high expectations for a personalized experience in the present digital market. To meet those needs, marketers need to keep up their game improving interactions and delivering on new needs and desires. AI enables marketers to segment their customers into distinct personas and precisely understand what motivates each segment. With these insights in mind, marketers can focus on the specific needs of their audience and creating a long-lasting relationship with the brand.

• Accuracy

Marketers spend hours attempting to gain insights into their target audience, as consumer insights are the key to more strategic marketing campaigns. Availability of quality data was lacking in the past and was fueled mostly by demographics. Entering into an era of robust AI data analytics opens the doors for marketers to understand their customers fully. AI predictive analytics makes accurate predictions by analyzing past and present customer behavior patterns. Using the data gathered, marketers can improve their efforts to create an optimized and targeted campaign.

• Improved Customer Interactions

Investing in AI chatbots is a smart move to customize and deliver excellent customer service. These virtual assistants can build stronger relationships and interactions with customers in an affordable, efficient, and consistent manner. It can immediately tackle issues as they pop up. Unlike humans, chatbot works round the clock to deliver strong interactions and improved customer service. They use AI to track user behavior, and with this information, implementing stronger keywords and personalizing customer interactions make each customer’s journey unique.

60% of enterprise marketers set to use AI in their marketing strategies this year reveals reports. Since technology is continuously developing and expanding, AI should be a top priority investment for business leaders those to succeed in the competitive market.

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