National Subrogation Services
Spearheading Subrogation through Cutting Edge Technology

Advancements in technology have brought about a promising era for the insurance industry, particularly in the realm of subrogation claims and recoveries. With a renewed focus on the value of subrogation, insurers are turning missed opportunities into profitable assets by implementing more streamlined processes.

Leading the charge in this transformation is National Subrogation Services (NSS), whose SubroSpeed technology is setting new standards in the industry.

SubroSpeed is a predictive analytics application that offers fully integrated services for analyzing and scoring a large number of claims in an abbreviated time. The technology is designed to use structured and unstructured data, including adjuster notes, to accurately identify recovery claims. It also employs topic modeling techniques to group words that are relevant to recovery possibilities, making it more effective than traditional search methods that solely focus on specific keywords.

In addition, the application uses predictive modeling techniques and business rules to tailor its scoring engine to match unique client requirements. Simultaneously, drawing on NSS’ 23 years of experience, SubroSpeed leverages its historical performance to create a powerful tool that can identify opportunities that might otherwise go unnoticed. This is especially a boon for insurance carriers struggling to manage a high volume of claims and identify potential subrogation opportunities.

“Our SubroSpeed technology is a game-changer in the subrogation realm.Whether due to staffing issues or lack of adequate technology, carriers can rely on us to streamline the claims management process, minimize financial losses, and uncover hidden gems in their claims files,” says Dan D’Imperio, co-director of NSS.

How it Works
Every subrogation process begins by importing and converting claims data into a standardized format that can be easily scored by the SubroSpeed Analytics Engine.

Once subrogation opportunities are identified, they go through a triage process, where the NSS staff conducts a preliminary review of the analytics output and related claims data to validate favorable recovery opportunities.

Claims with favorable subrogation opportunities are immediately opened in the NSS proprietary claim and financial system for managing multiple claims. Seamless integration between SubroSpeed and the NSS claim platform ensures clients receive real-time updates on their claim files and that no recovery opportunities are overlooked. NSS also generates detailed reports on client portfolios and performance, providing valuable insights into NSS’ subrogation processes.

All these services are backed by top-tier security measures that foster trust among clients and ensure safe and seamless operations. In addition, data encryption is employed during transit and at rest, while multiple data centers guarantee continuous data availability. NSS holds a SOC 1 Type two certification, performs regular vulnerability testing and audits, and employs an encryption solution that exceeds federal standards, adhering to the AES-256 FIPS 140-2 Level Encryption standard.

Another advantage that NSS brings to the table is its affiliation with Cozen O’Connor, a full-service law firm, who can manage subrogation claims exceeding $150,000. This strategic partnership equips it with a competitive edge, giving it access to legal resources that can help expedite the subrogation process.

NSS’ expertise in subrogation has been instrumental in helping one of its clients achieve better results. When approached by the client to outsource their subrogation efforts, it deployed its state-of-the-art technology and skilled personnel to meticulously process each claim file. The results were impressive, with NSS managing to double their recovery success rate from two out of ten to four out of ten.

These successes demonstrate NSS’ unwavering commitment to providing top-tier service and delivering results that exceed expectations. It plans on expanding its cutting-edge technology, comprehensive services, and unmatched expertise to get more efficient, accurate, and effective than ever before. A strong step in that direction is its in-house training program for staff and client claims personnel, who undergo frequent training on crucial topics. With NSS at the helm, insurance companies can be confident in their subrogation efforts, knowing they are in the right hands dedicated to excellence.