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But was the pandemic alone to blame for this?
It was undeniably part of the problem but not the whole story. At the heart of this burnout epidemic and the subsequent talent, shortage was ever-growing compliance requirements that led to increased administrative tasks. In the course of their duty, healthcare providers are burdened with a plethora of administrative tasks that take them away from patients. This has resulted in an alarming situation where patients are kept away from accessing the medical assistance they need at times.
Established to mitigate this challenge is Medicalistics, a leading Electronic Health Record (EHR) solution provider devoted to turning technology into an asset for the public health market.
Since 2010, Medicalistics has been leveraging the power of real-time data and combining it with cutting-edge software to help clients seamlessly monitor staffing, documentation, and medication administration records (MAR).
Healthcare providers can know if their patients received medications on time and if medical procedures were done on schedule. They can check the MAR for skipped or delayed medications or treatment and prepare themselves for litigation using Medicalistics’ offerings. It enables clients to follow the best practices and maintain NCCHC/ACA compliance, minimizing the threat of legal action. This is ideal, as it augments care delivery while protecting users from poor processes and mistakes.
Partnerships that Lead to Excellence
“Our mission is to bring innovative technologies to use in enhancing public health and reducing clients’ administrative cost while making them compliant and defensible against litigation,” says Chris Russell, president of Medicalistics.
Staying true to this mission of delivering the best tools to augment healthcare delivery, Medicalistics joins hands with some of the leading players in the healthcare space. Among them is NextGen Healthcare, a leading EHR solution provider that is a solid foundation for Medicalistics’ healthcare solutions. With this powerful collaboration, clients have access to a flexible and scalable engine for behavioral, clinical, and dental health tailored for better outcomes.
Our mission is to bring innovative technologies to use in enhancing public health and reducing clients’ administrative costs while making them compliant and defensible against litigation
Simplifying Administrative Nuances
“Our flagship solution, is written from the ground up with corrections and public health in mind, and entails a lot of unique features geared toward patient safety,” states Russell.
Medicalistics’ eZmar was designed using electronic processes and procedures, which is ideal for optimizing and streamlining eMAR processes. As a result, clients can be confident in the medication data that empowers patient care. The solution ingests clients’ traditional eMAR data and adds automation, tracking, and navigation to build a robust tool that ensures fewer errors and more reliable visibility into MAR. This way, the company is able to provide clients with the insights they need to provide quick and beneficial care to patients.
The product helps reduce missed or delayed medications and increase compliance by encouraging patients to take medication. eZmar also has the necessary reporting and altering tools to notify clinicians or mental health therapists in real time regarding missed or delayed medication and procedures. Through its eZmar solution, Medicalistics goes the extra mile to eliminate mishaps, resulting in increased regulatory compliance and patient outcomes.
Leading the Space with Customer-Centric Approach
Complimenting Medicalistics’ excellence in product development is its customer-centric client engagement approach, commonly referred to as “Managing the Go Live Gap.” Through this process, Medicalistics intends to understand clients’ space better and align its solutions based on their specific requirements.
“Our flagship product, ezmar, is written from the ground up with corrections and public health in mind, and entails a lot of unique features geared toward patient safety”
Committed to making the process as efficient as possible, Medicalistics implements and streamlines workflows for its clients. It strives to bring healthcare objectives to the forefront while giving equal emphasis to data security, which is crucial in a data-driven industry. Unlike others, who typically airdrop solutions into clients’ ecosystems, Medicalistics ensures buy-in from the entire organization, stakeholders, and users, for an increased adoption rate. It relies on its team engaging with users and bringing them into discussions early in the adoption process.
Tops the Leaderboard with Expertise
With such a powerful suite of solutions in its portfolio, Medicalistics is ideally positioned to optimize operations for a wide range of clients. In one instance, it helped clients optimize their front-end operations by taking ownership of their administrative tasks. While managing their back-end operations, team Medicalistics observed that the orders for certain expensive drugs exceeded their permissible limits. The client needed to be equipped with solutions or tools to track these orders and needed to be more knowledgeable on how to mitigate them. Medicalistics’ solution helped them better track these orders, reduce their administrative costs, and stay compliant while delivering better care to their patients.
Successes are made possible by the Medicalistics team, who share a common passion for bringing industry-leading tools and technologies to the table that can augment care delivery in public health markets. The team works in tandem to achieve this mission, with Medicalistics’ agile and innovation-first approach backing their efforts. All its innovations are boot-strapped and geared toward the enhancement of the healthcare industry as a whole, dedicated to enhancing the quality of care.
“Specializing in the public health space for the last 15 years, we’re best equipped with all the capabilities to address the bottlenecks in our niche market much more aggressively that our competitors. We’re not a generalist, but a specialist in our world,” concludes Russell.