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In conversation with CIO Applications, Matt McKim, Senior Director of Product Management at MedHub, shares insights into the company’s approach and how it seeks to solve some of the most prominent challenges currently facing medical education.
Recent Trends in the EdTech Market
Training healthcare professionals has become even more complicated in the post-pandemic period. Many people have left this field due to the challenges they faced during COVID-19, which exacerbated the workload on already overworked healthcare professionals and educators, primarily in Graduate Medical Education. The pandemic challenges, coupled with high staff turnover, have driven educational institutions to figure out how to efficiently train new team members while continuing to deliver quality education to learners through traditional and digital channels. They are constantly striving to optimize students’ and residents’ experience and learning outcomes in their medical education programs while managing curriculum, scheduling, evaluations and assessments, accreditation, and other cumbersome administrative processes.
MedHub Addressing the Challenges
Leaders managing Undergraduate and Graduate Medical Education programs and institutions are extremely busy. And providing quality education that ensures the next generation of physicians is adequately prepared is no small feat. The software, consulting, and training solutions we provide at MedHub is intended to save busy Medical Education leaders valuable time while bringing the data they need to make decisions to the forefront. Our software platforms, MedHub UME, MedHub GME, and eValue by MedHub, serve different parts of the healthcare education continuum. MedHub platforms bring efficiencies to Undergraduate and Graduate Medical Education institutions – with even more benefits when both UME and GME programs share a solution, and our eValue by MedHub platform serves health sciences programs, such as Advanced Practice Professionals, physical therapists, occupational therapists, and veterinary sciences.
Without one consolidated platform, the volume of students’ and residents’ data is often scattered across multiple systems. Navigating this patchwork of disconnected systems can not only be time-consuming but also add a massive risk of human error in a highly regulated field. For example, in Graduate Medical Education programs, they are heavily dependent on the reimbursement that they receive from CMS. There are major funding implications if these reports are inaccurate. The data must be easy to access and pull for reporting.
Beyond reimbursement, the accreditation requirements for medical education change quite frequently. Among other measures of compliance, programs rely on accurate tracking and reporting to be able to verify their compliance with accreditation. Our systems were originally developed, and are continually tested, vetted, and enhanced by our in-house experts and our close partners across medical education who understand these complexities, monitor the changes and trends, build enhancements to make these complex processes easy, and provide guidance to our partners.
Here’s what MedHub offers
There are so many different features of our software platforms; it’s hard to know where to start. One valuable application of the MedHub UME solution is our curriculum mapping tool. The intuitive software allows you to create insightful, visual representations of how well your curriculum satisfies institutional standards and provides appropriate curriculum oversight for effective curricular alignment and assessments.
Curriculum mapping software streamlines the curriculum design process to identify gaps and redundancies, making it easier to manage complex data, timelines, scopes, and sequences of lesson plans and learning outcomes. This level of visibility helps leaders to identify and address any issues which could negatively impact learner outcomes.
Other features within the MedHub residency management system include evaluation modules for assessing learners’ competency with procedures in a clinical setting. Many stakeholders are involved in evaluations, including the resident and attending physician. By digitizing and automating this process, users easily input feedback, even on the go with their mobile device or using talk-to-text functionality, increasing completion rates – a pain point in medical education. The automation component is highly robust and built with workflows to ensure the evaluations get routed to the right individual at the right time.
What makes MedHub unique to other vendors in medical education is our people-first approach. Our platforms, tools, and even teams are designed to bring our UME and GME expertise to the forefront. This allows us to go above and beyond everyday for our clients, and ensure that the value of our partnership extends far beyond just our platform. We truly are committed to helping the next generation of healthcare professionals succeed
Driving Connections between Trainees and Educators
At the forefront of improving the connection between educators and their students or residents, MedHub has recently implemented functionality allowing students to contest their evaluation. Initially, this functionality was developed for a client outside of the United States, but this valuable . The system that the client was using only allowed one-way communication; the attending physician evaluated a particular procedure and added notes into the system. However, the evaluation contestation module of our platform facilitated bi-directional communication. The attending physician was able to provide an assessment for the whole procedure, but the residents could also correspond. By allowing bi-directional communication in the evaluation process, residents are able to build a deeper understanding to supplement their practice and pursue additional training or direction from their attending physician for any potential shortcomings identified.
We also helped the institution track Entrustable Professional Activities (EPAs) more efficiently. EPAs are observable activities that a trainee should be able to perform safely and effectively to meet the needs of their patients. In other words, EPAs integrate competencies and milestones into a patient centered clinical context. Our platform also supports mobile functionality that enables the facilitators, residents and faculties to move around different hospitals within their systems and maintain accurate tracking rather than being tethered to a workstation or desktop.