NOVEMBER 2022CIOAPPLICATIONS.COM9North American business lines, and Pet architecture. For example, we had a cloud adoption and integration following our initiatives roadmap. However, we discovered that in order to keep those cloud and integration goals aligned with the rest of our application automatization roadmap, we need to be more careful about planning, hiring, carrying out, and tracking them. A part of these tactics is putting the appropriate personnel and skills in place. We've seen that having a hybrid and flexible work paradigm has enabled us to draw in a highly varied pool of talent from all across the United States. As we transition from a project organization to this product organization, another continuing conversation is how to structure ourselves effectively around our products and how to match that with the rest of our global company. As part of our skilled, agile transformation, we discovered that every compromise we make along the route has an impact. The key to being agile in it has to understand and accept things but then be deliberate about following up and having continuous improvement on an ongoing basis. Nevertheless, balancing investment areas and receiving coaching to enhance our prioritizing is necessary for being deliberate in terms of our plan and execution.We need to invest in the cloud, automation, and integration to ensure speedier delivery, but at the same time, balance it with a very stable and secure environment because we are a financial institution. Additionally, we must be able to accomplish this with the same amount of resources or less. Therefore, there's a constant balancing act that our leadership team must perform.In light of some potential disruptions in transformation, how do you envision the digital transformation landscape evolving?Despite Rabobank's global focus on food and agribusiness, we observe that many of our clients are undergoing a digital transformation, particularly in rural areas. Some agricultural technology companies are providing farmers with new services and data insights. In the upcoming years, we will combine our data with data provided by Ag tech companies, such as crop data and fuel data. It will assist us in generating new services for our clients based on it, as well as greater insights in terms of early warnings.Open services through other channels, such as improved financing, where we can truly deliver our services to our clients who are digitally active, is another area of evolution. For instance, we can offer direct financing options through retailers of fertilizer or seed.Our digital journey is centered on assisting rural clients and extending that relationship via the use of technology. It really is built on banking, not just financing products but also on giving our clients information and connections.What would be the best advice you could impart to an aspiring professional in your field?My advice would be to always remember that technology is merely a means to an end. It's good to be enthusiastic about new technologies, but in order to advance a firm; a solid plan and client understanding should come first. Some people use technology to try to address their problems and keep investing in it without understanding the value it provides to stakeholders. I believe these endeavors may frequently fall short and lose confidence with stakeholders. Therefore, it's crucial to comprehend the needs of your customers and staff rather than putting too much emphasis on the technology itself. Our digital journey is focused on supporting rural clients and further expands that interaction through a digital experience
< Page 8 | Page 10 >