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In an interview with CIO Applications, Pradeep Padala, CEO and Co-Founder of Fylamynt, shares how their platform stands at the intersection of applied AI and workflow automation and helps businesses connect their various cloud tools to streamline cloud operations.
Could you give us an overview of Fylamynt?
We founded Fylamynt in 2019, intending to help Ops engineers perform their tasks efficiently. They need to ensure the best performance and availability of the services that they are managing. We designed our cloud automation platform so that engineers codify every aspect of their cloud workflow within minutes. It offers a single orchestration engine to run any infrastructure code. Fylamynt connects to various monitoring, analytical, collaboration, and tracking tools that Ops engineers use—including Datadog, Splunk, Slack, and Jira. Being in the infrastructure industry for a while, we have witnessed transitions from bare metal, virtual machines and containers to the private and public cloud. However, it is still a challenge to perform cloud operations efficiently, requiring a considerable workforce to achieve high availability and performance. Our platform automates rote and repetitive tasks, allowing engineers to focus on more critical tasks that require a level of decision making. Fylamynt workflows can address a wide range of customer use cases from automated remediation, governance, compliance to cost and performance management.
What are the challenges that your clients face while implementing workflow automation?
While interacting with clients, we noticed that most organizations struggle to enhance their productivity. Insufficient documentation, siloed tools, and human mistakes made cloud infrastructure management more complicated than it needed to be. For example, Ops teams follow processes that usually involve 5 to 10 steps when responding to an incident. Most of the time, these steps are not well-documented, and the incident doesn’t contain the complete information needed to address the problem.
Our aim is to automate every part of cloud workflow with a low code approach and drive high productivity
Could you elaborate more on the Fylamynt platform?
It is delivered as a SaaS solution. By simply signing up with an email address, anyone can access our product. We offer a free version of the product with all features available. However, the free version is limited by the number of runs that clients can perform. Clients can start in workflows as soon as they log in and connect to their cloud account. Organizations can access numerous plans per month according to their business needs. The three key capabilities that Fylamynt provides are the ability to build, run, and analyze workflows. Its visual interface is easy-to-use and flexible, allowing technical users to write their workflows in Python and JSON. They can easily switch between a drag-and-drop interface or code without losing any information. Its built-in secure connectors enable users to run their workflows by connecting any cloud service to any code. The platform debugs and analyzes any workflow, irrespective of the service or code executed. It also allows users to perform two or more tasks in parallel, depending on the workflow they run. We are working in a unique segment, cloud orchestration, automation, remediation (COAR), which is still in its infancy. It is similar to security orchestration, automation, and response (SOAR) which was coined by Gartner. They came up with the term SOAR that orchestrates and automates all tools used in a SOC (Security Operations Center) to manage security incidents. We are doing the same for cloud tools by connecting services and codes.
Could you give us a customer success story?
We have been working with a few companies to help them deal with incident response. Whenever an incident occurs, DevOps engineers are assigned quickly to resolve the issue. The first step they take is troubleshooting the systems to check the problem and vulnerabilities. By automating the troubleshooting workflows, our platform automatically runs it as soon as the incident occurs without any human intervention. Our customers can set many controls around various workflows and potential incidents. In essence, our pre-built troubleshooting workflows gather the necessary data on an incident and enable our customers to make better decisions to effectively address an issue.
What does the future hold for Fylamynt?
Due to COVID, digitization accelerated at an unprecedented pace. As a result, the workload of DevOps engineers increased ten times as more incidents and problems took place. The need for automation to solve these also spiked. Businesses started to prioritize the need for automation to increase efficiency and lower costs. We have been focused on the integrations and bringing all siloed tools together so far. Now, our focus is on delivering more advanced capabilities, such as multi-cloud support and driving workloads and workflows on AWS, Azure, and other cloud platforms. We will also release a Teams feature that will allow clients to set role-based access control across their teams. Additionally, we plan to add more features to help clients meet the PCA compliance and other compliance requirements. Our aim is to automate every part of cloud workflow with a low code approach and drive high productivity.
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