Elevation Corporate Health
Powering Corporate Sector with Healthy Employees

As a privately-owned company since 1994, Elevation Corporate Health may give out a small-business vibe due to their owner’s direct involvement with each center and client, but in reality, nothing about Elevation is small-scale. The company prides themselves on offering a substantial business experience through their exemplary staff customer service and program offerings. Elevations evolution has been a remarkable journey, and to this day, they have remained an active change-maker and participant in the fruition of the fitness and wellness industry. While other new companies are just entering the marketplace to imprint their mark in the industry, Elevation Corporate Health has more than 25 years of experience in creating a robust portfolio of services and supporting long-term and diverse clientele. Their current clients include private corporate entities looking to improve the health of their employees, and residential and active aging communities seeking to enhance resident engagement. Their long track record of experience boasts an extremely comprehensive service menu including fitness and wellness solutions both in person and through their in-house comprehensive technology platform.

The underpinning forces of this organization are its founding partners— Tom Kapp and Sandy Meagher, who have career roots in the healthcare industry. The third partner, Angela Nichols, located in Colorado, works along with Micaela Robinson, Elevation Corporate Health’s regional director of business innovation. Together they exhibit extensive combined experience in providing a slew of services: fitness center design, wellness programming, and employee incentives program. Elevation aims to make a difference in the lifestyle of each member by offering engaging programs, one-on-one training, equipment orientations, fitness assessments, coaching services, and fitness services all backed with their high-end customer service.

In an interview with CIO Applications, Kapp, Meagher, Nichols, and Robinson, offer their insights into how their company incorporates ‘good health’ in the corporate sector.

What are some of the key services offered by Elevation Corporate Health that makes the company stand out in the market?

Kapp: Here at Elevation Corporate Health, we offer individual attention to each of our clients. We provide one-on-one programs to all members of the fitness center, which help to build trust with our fitness professionals, create individual fitness ability and awareness, and drive member satisfaction.

Member satisfaction starts with our friendly and knowledgeable staff. Having the right team in place that connects with the members can help build a strong trustworthy relationship that makes the members want to come back. Elevation has many ways to keep clients engaged and satisfied. We start by surveying the population to learn what it is it that will bring them into the facility and come back for more. Our member surveys are conducted annually.

Meagher: That being said, member safety is our next biggest concern, including client liability, insurance safety, and equipment safety. We start by offering all members an onsite equipment orientation with our educated staff to ensure that the member is comfortable with how the equipment operates.

We follow this with a fitness assessment, which will give the member a baseline and a starting block for their fitness activities. We then sit down with those results and create a personal fitness program for that individual to get started with exercise or to reach their next fitness goal in a safe and effective manner. This system is followed up with a coaching session. Our entire staff is educated on blood-borne pathogens, first-aid, and have CPR and AED certifications.

How have the employees of Elevation Corporate Health contributed to its long-standing success?

Robinson: At the core of all these services, who truly make the difference is our people. We hire health professionals that have a true passion for changing lives. From our business partners and management team to our regional directors, account managers, health coaches, nutritionists, web designers, and personal trainers, we provide exemplary customer service while transforming lives. We are very proud to be an employer of choice. Our relationship with each employee is focused on their continued professional development and education in the industry. This is why we offer an attractive benefits package and include professional development monies for their continued growth. We also support their external learning with internal resources, certifications, and continued on-the-job training. Our culture is about fun, relationships, networking, and learning from one another.

Kapp: All of our managers from coast-to-coast meet every quarter to share information in-person, learning new skills and talents to offer back to their clients. We motivate our employees with awards and recognition throughout the year as well as organize an annual winter party.

Elucidate some of the high-end technology offerings of Elevation Corporate Health?

Nichols: Our niche is quite unique and takes an expert to get it right. Elevation has extensive experience working with a multitude of nationally recognized architects, designers, as well as our client’s facilities team. Our facility design and development team has designed over 200 fitness centers in the course of our company history. Using a personalized approach, we innovate and create every fitness center design, technology solutions, wellness, recreational programming, and equipment choice to fit your needs.

Elevation uses an in-house membership and wellness portal that is fully-customizable for our clients. In case the location of a member constrains them from attending the regular session in our fitness center, our online membership sign-up and badge access technology provides an easy way to pursue them online.

Meagher: Our portal uses backend capabilities and open APIs to create a convenient one-stop location for all functions of the fitness, health, and wellness components of the client’s program. Once the participant creates an account, they can access their personal information and results along with payment, credits, rentals, and events they have signed up for. Our online calendar notifies our members about the upcoming group fitness classes, presentations, workshops, or any other activities that the fitness center sponsored by us conducts.

We facilitate an online check-in system to keep a track on the fitness graph of these online members. They can sign-in through a computer or tablet and this gets reported to the management on a regular basis.

Apart from this, Elevation also understands that finance and utilization reporting is key to a successful fitness and wellness program. Hence, our customized wellness portals have built-in reporting systems that can generate any information you need, whenever you need it.

What does the future hold for Elevation Corporate Health?

Kapp: The initial days of Elevation Corporate Health were relatively slow-moving, as not many companies in the market understood the importance of a fit and healthy workforce. With time and increasing awareness, we successfully carved a niche for ourselves in the market, and here we are after 25 years of diligent hard work. Hereon, we only wish for fun and meaningful experiences with our clients. Treading ahead, we aim to break boundaries and test our limits like the true fitness coach that we are.