edjuster
A Vanguard in the Insurtech Sphere

Today, as the millennial generation matures and enters into its peak, all industry verticals are leveraging and embracing technology, and the insurance sector is no exception. The need to be nimble, efficient, and accessible to serve customers and clients—Insur-tech providers are always in search of solutions that are beyond traditional legacy systems for contents claims management. Andy Williams, CEO of edjuster enunciates the same and highlights how the insurance industry has proliferated lately and has left an indelible impact in rendering efficient content management services. He highlights that owing to the tech revolution; there has been a rapid advancement in streamlining the workflow in the insurance marketplace through the use of mobile technology and fully trained employees.

Witnessing the recent developments in Insur-tech, Nashville, TN-based edjuster brings a unique and innovative approach to assure Performance Excellence Guaranteed claim settlements to insurers and their policyholders. “We combine the best technology and people to improve the overall content claims workflow process from inventory to client reporting,” says Williams. Operating in the market for almost two decades, the firm offers end-to-end solutions for all types and sizes of content claims and has emerged as the industry’s North American market leader in the Insur-tech sphere.

edjuster’s SaaS platform, exclaim provides contents management, Policyholder Portal, Auto-pricing, Recoverable Depreciation and a number of other core features and functionality, all designed to increase adjuster productivity and efficiency on their day-to-day claims handling duties. exclaim-Mobile operates with direct connectivity to the exclaim contents platform and creates greater accuracy in the field, faster while delivering a superior claims settlement experience to its clients. The ‘exclaim contents management’ software delivered from the cloud as Software-as-a-Service (SaaS) assists insurers to improve performance in content claims handling while increasing the potency of the workflow. With regards to valuation, edjuster achieves higher accuracy in LKQ pricing, and processes more claims in less time, along with higher claim settlement closure rates. With exclaim- Mobile, adjusters, contractors, and field content specialists can efficiently create content inventory list while working onsite in the field.

edjuster also presents a key differentiator in the market, as it is one of the few companies that offers a ‘TOTAL CONTENTS’ solution for adjusters-- to address all changes associated with contents manipulation and leakage control during claims processing in the field. As a trusted partner, this solution covers all the aspects of contents manipulation, thereby enabling insurers to accomplish more from their desk.

Williams further comments that an organization relies heavily on its work culture to continually serve different purposes of customers. In this regard, edjuster’s pool of competent (W2) employees adequately supports insurers for managing residential and commercial claim results. Quoting an example, William highlights that edjuster worked in collaboration with a contractor and assisted them to restore, repair, clean, and remove non-restorable contents in a more streamlined and cost-effective manner. The firm also organizes training programs for its personnel, to ensure they are licensed in all the regions it is offering its services.

edjuster serves its customers and addresses their claims in a more cost-optimized manner. The company firmly believes that a compelling combination of people and technology will continuously deliver the best results. edjuster has also established partnerships with market leaders to continuously thrive in the market. The company has invested heavily in diversifying its base in the U.S. market. Recently, the firm acquired California based Contents Inventory Services (CIS). The expansion program has been further supported by sales and an increase in acquisition programs. “We have also collaborated on key programs to provide the online capability to policyholders for filing and receiving a claim. The online portal has enabled our clients to enter a description of lost items, upload receipt, and photos,” Williams concludes.