Compex Legal Services
Tech-Enabled Record Retrieval Solutions

The essence of a reliable partner for record retrieval for law firms and insurance carriers is built upon the foundation of transparency, customer-centricity, local support, technological expertise, and cost-efficiency. A representation of these qualities is Compex Legal Services.

A leader in the legal technology space, Compex Legal Services specializes in making record retrieval effortless with its comprehensive suite of solutions, ranging from record retrieval and summarization to court reporting or depositions.

Its proprietary, HIPAA-compliant, encrypted, web-based system, Next, levels up data retrieval processes by digitizing and automating manual tasks. The system allows clients to electronically request, collect, and deliver data, streamlining the medical records-obtaining process and eliminating the headache of emails, phone calls, faxes, and follow-ups. “We serve as the next-generation record retrieval and claims resolution specialist, helping clients embrace their digital transformation with ease,” says Kevin Harbauer, CTO, Compex Legal Services.

Paralegals, secretaries, office managers, adjusters, legal offices, and claims support personnel rely on Compex Legal Services’ technology for optimizing their record retrieval and litigation operations and achieving faster and superior results. They easily and quickly request and receive records on a single user interface in a variety of formats. Additionally, this web-based system ensures the user's data is secured and is of utmost quality, showcasing Compex Legal Services’ unwavering dedication to client privacy.

Drawing on its five decades of experience, the company understands the vast landscape of data and the uncoordinated nature of the record retrieval process.

This bolsters them to go beyond streamlining the journey to ensure meaningful insights for the clients. Its highly configurable summarization tool, TruSummary™, automates the organization, understanding, and summarizing of records by allowing users to seamlessly toggle between documents, indexes, and summaries on one single, user-friendly platform.

Compex Legal Services begins the client engagement journey with an in-depth needs assessment via the client discovery process that results in a clear set of client specific success metrics. Through a thorough configuration of profiles, the company considers factors like regulatory mandates for data retention and regional operational scope. Its dedicated portal offers clients real-time status updates and a comprehensive overview of the retrieval process, including any potential bottlenecks. In addition, its robust and flexible workflow customization facilitates a precise, secure, and adept record retrieval process, resulting in an average turnaround time of 30 days.

A recent collaboration with a law firm demonstrates Compex Legal Services’ excellence in medical record summarization. The client had previously spent considerable money on attorneys to review and arrange medical records chronologically and sought a more cost-effective solution. After utilizing its medical record summarization service, the client saved 75 percent on attorney costs due to the cost avoidance of utilizing overqualified legal resources for a highly administrative project.

The company also drives efficiency around data-sharing processes. Its systems have numerous integrations that enable seamless data sharing with experts for Independent Medical Exams (IMEs) and causality reviews, minimizing the burden and time to obtain insights. Compex Legal Services has innovation ingrained in its DNA and continually incorporates fresh features. Its newest e-signature technology can authorize subpoenas within moments. This feature allows users to retrieve the appropriate document, examine its contents, and electronically affix their signature, securely completing the process in seconds.

Legal and insurance professionals can leverage the benefit of all these valuable add-on services for a fraction of the cost of internal operations. Compex Legal Services’ multidisciplinary and highly trained staff does all the work of acquiring, organizing, and reviewing documents on the clients’ behalf, saving them valuable time and money.

The company continues integrating insights from diverse areas to enlighten the legal tech world and investing heavily in technology to remain the preferred choice in the record retrieval space.