Commvault [NASDAQ: CVLT]
Unlocking the Insights Vault
Commvault [NASDAQ: CVLT]

Sanjay Mirchandani, CEO & President, Commvault [NASDAQ: CVLT]Sanjay Mirchandani, CEO & President
Organizations have always known the value of the data they have been storing. So, what stops businesses from fully utilizing this so-called ‘wealth’ that is already powering modern initiatives? The only predicament is the absence of a system that can truly extract information from the heaps of structured and unstructured data. While many startups and established firms have exhibited numerous takes on extracting meaning from data, it usually requires days of tweaking the solutions to match the existing data. In addition, it becomes almost impossible for businesses to sort through the sheer number of data types and data sets.

To ensure that the business data is protected, secure, and available when organizations need it, Commvault Systems, Inc. [NASDAQ: CVLT]—a data protection and information management software company that offers industry-leading solutions to help clients protect and use their data—was founded. Incorporated on April 19, 1996, Commvault develops, markets, and sells a suite of software applications and services that provide its customers with data protection solutions supporting all operating systems, applications, and databases. The solutions are built based on the holistic approach that enables them to work on virtual and physical servers, Network Attached Storage (NAS) shares, cloud-based infrastructures, and mobile devices.

Diving into the Solution Set

Commvault has created a leading edge for itself by offering services catering to the entire spectrum of data management. Commvault’s software suite contains solutions that are all built on a single unified code base and platform to protect, manage and access data and information. Within the platform, software features deliver functionality throughout physical and virtual environments to help protect and recover the data. The company offers a range of software, including Commvault software solutions; data protection, backup, and recovery, such as virtual machines (VMs) and cloud platforms, databases, e-mail and enterprise applications, file protection and recovery, and endpoint data protection and source-side deduplication.

Additionally, their suite of products and services also include cloud and infrastructure management, snapshot management and workflow automation, and retention and compliance, such as content-based retention, enterprise search and eDiscovery, e-mail archiving, data loss prevention and secure file sharing.

What’s unique about Commvault is the capabilities of its solution suite which includes management through a single console; multiple protection methods, including backup and archive, snapshot management, replication, and content indexing for eDiscovery. Moreover, the company also lets client organizations leverage its storage management using deduplication for disk, tape, and cloud. They also provide integration with the storage arrays; complete virtual infrastructure management supporting multiple hypervisors, and security capabilities to limit access to critical data policy-based data management. It also provides an end-user experience that allows them to protect, find and recover their own data using common tools, such as web browsers, Microsoft Outlook, and file explorers. The company also provides its customers with a range of professional and customer support services.

Commvault’s software suite contains solutions that are all built on a single unified code base and platform to protect, manage and access data and information


The company’s data protection, backup, and recovery software solutions provide enterprise-level backup and recovery from a single, centralized management console. It covers a range of data sources, file types, storage media and backup modes from snapshots to streaming. Its integrated, automated data protection approach provides a single, complete view of all stored data, regardless of whether it is on-premise or on the cloud. Its software solution allows for the backup of databases, files, applications, endpoints, and VMs with efficiency according to data type and recovery profile. It also helps clients to leverage reports to manage backup and recovery processes. Its Cloud and Infrastructure Management software solutions provide a way to manage storage hardware and virtual infrastructure as data volumes grow and more applications move to the cloud. Its single virtual content repository allows users to index, archive and search managed data using its retention and compliance software solutions.

Services that Redefine Data

From planning to deployment to operations, Commvault offers a complete set of technical services, training and support options that manage the operational benefits of its suite of software applications. It provides multiple levels of customer support that can be tailored to the customer's response needs and business sensitivities. To name a few, the support services consist of real-time support, technology consulting, business consulting, and education services. Its support staff is available round the clock by telephone to provide first response and manage the resolution of customer issues.

In addition, to support via phone, its customers have access to an online product support database for help with troubleshooting and operational questions.

"From planning to deployment, to operations, Commvault offers a complete set of technical services, training and support options that manage the operational benefits of its suite of software applications"

Additionally, Commvault’s software designs also play a very important role in its customer support as it empowers clients with numerous additional services such as root cause problem analysis, intelligent alerting and troubleshooting assistance. Its software is directly linked to its online support database allowing customers to analyze problems without engaging its technical support personnel. It also has established support operations in Reading, the United Kingdom; Sydney, Australia, and Shanghai, China, which are complemented by regional support centers in other locations across the world. It offers various customer support services, such as enterprise support, and support for technologies such as the cloud and VM. Its Enterprise Support service is for customers with critical support needs and builds on its round the clock real-time support deliverables, and includes various levels of services to ensure support and customized reporting. It offers services, such as architecture design; implementation; personalization; data migration, and health assessment. It provides services, such as disaster recovery readiness and policy implementation, private cloud services design, data classification and archive policy implementation, and operational efficiency assessment. It provides global onsite training, offsite training and self-paced online alternatives for its products.

Securing the Future of Data

Commvault is committed to upholding the highest standards of data analysis. Nowhere is this commitment to data excellence more impactful than in its latest governance initiatives to support strategic transformation plan, Commvault Advance—a multi-pronged transformation initiative designed to drive sustained business performance and accelerate the company’s growth in both revenue and operating margins. Commvault is currently going through an internal business transformation that is designed for the company to fully capitalize on its market leadership and fortify a foundation for continued success well into the future. As the C-suite unveils new strategic initiatives intended to drive Commvault’s next phase of growth, the company is moving in a direction that will enable them, as a company, to deliver increased value creation for our shareholders and customers alike.

- Arijit Sarkar
    February 25, 2019