Advance Solutions Corp
Aiding Business Transformation through ServiceNow

ServiceNow has since continued to change the way the workforce of an organization functions. With platform-as-a-service (PaaS) type solutions at its forefront, it proves to be capable of transforming IT and the enterprise. It replaces conventional manual transactions with an easy to use, fast and consumerized service experience, designed for everyone in the enterprise. As ServiceNow provides a service model that better defines structures and automates the flow of work, it is crucial to find a vendor that offers outstanding developmental abilities. To this end, Advance Solutions Corp, a Secaucus NJ firm, is leading the pack in providing ServiceNow development, implementation, and deployment services to enterprise customers worldwide.

Gaurav Kochhar, Senior VP of Advance Solutions Corp shares his valuable insights on the capabilities of the entire ServiceNow platform, including incident management, problem management, change management, asset management, its service catalog, CMDB (configuration management database), runbook automation, PPM (project portfolio management), orchestration, discovery, CMS (content management system), reporting, development and integration of custom applications. The company creates apps for business units such as legal, human resources, sales and marketing among many others. Having collaborated with more than 300 clients over the last ten years, the company sets an exemplary model of customer satisfaction and retention among its peers.

Advancing Business Transformation

Advance Solutions Corp is a ServiceNow Partner, who provides outstanding development, implementation, and deployment services, to make cloud-based service management quick and easy for our customers. Additionally, we improve productivity and culture, and help organizations achieve their transformation goals. Our firm has done more than 300 service implementation around the globe. Our success entirely depends upon our expert technicians and support staff who hold all the necessary and mandatory industry certifications. We understand that certificates alone can’t get the job done, and that is why we make use of employees who have hands-on experience in the deployment and implementation of solutions.

Foundation Created on Experience

We follow a three-step approach when it comes to delivering our services. Creating a strategy for the client is the first step toward achieving an efficient business environment. Our dedicated team coordinates with the client and formulates strategies to help them solve the complex problems of an organization. Innovation is the other pillar of our success. We make use of top-notch technology solutions to smoothen and redefine the process and workflow of enterprises.

Finally, at Advance Solutions Corp, we are committed to delivering the best in people, process and products. We follow a customer-focused approach that helps us understand and serve the client’s needs. We leave our customers satisfied when it comes to delivering services, and this is evident from our customer retention rate.

A seamless process flow is vital for business success. Often our clients complain that some part of their process flow is interrupted. As we have unparalleled platform experience with ServiceNow, we can easily figure out the issue and rectify it in good time. It is also important to look into the depth of the problems before we fix it.

As a ServiceNow partner, we offer a wide range of services that fall under IT, security, customer service, HR, and business apps. We are capable of executing IT service, operations, and business management along with giving customer service solution and business apps development.

Recipe to Success

Last year, we collaborated with a major pharmaceutical company that required HR service delivery. The company had a global workforce more than 20000 strong, and rolling out an HR service for employees working across different countries was challenging. As we had unparalleled industry experience and an excellent depth of expertise in dealing with mission-critical challenges, our team was able to deliver the project on time. The success stories akin to the pharmaceutical companies stem from the customized applications that we developed for our clients. Not to mention the expertise of highly capable practitioners. We are experienced in rolling out services globally, that gives us the flexibility to complete the projects in a stipulated timeframe and total perfection. For achieving better business process efficiency, we keep the interactions with our clients local, at the U.S office. And for coding and some low-level development tasks, we rely on the services of our technicians in India. The process that we adopt and the flexibility we have to leverage the right resources, give us enough traction and speed to deliver projects on time.

New Jersey to Vegas

We have worked with some of the major non-profit organizations including the UN. By working with them, we understand the importance of social stewardship and contributing to society. Our priority while working with them was to find solutions for the common good and not profit. We are expanding our ServiceNow practice and are hiring developers for our India, Canada and US offices. Recently, we celebrated our 11th anniversary, and we have grown tremendously in the last ten years. Not only did we double our revenues, but with regard to what we have seen out in the market, ServiceNow is the market leader. Besides expanding the business, plans to develop customized applications on the platform are underway.

Advance Solutions Corp’s team members are preparing for the Knowledge 2019 conference conducted by ServiceNow in Las Vegas. As a partner, we will leverage this opportunity to train our employees on the latest trends in this niche sector. This is a great opportunity for us as the conference will be a place where the entire ServiceNow community of customers, experts, and partners can be found—all in one place.