NOVEMBER 2021CIOAPPLICATIONS.COM6EditorialChanging the Landscape of Travel and Hospitality with TechnologyThe travel and hospitality sector has not been through a time as challenging as the past year ever in history. The COVID-19 pandemic has changed the industry's landscape inside out, and the lessons learned during these trying times are expected to leave a permanent imprint. Additionally, guests have also become highly aware of what they want from the hotels and similar hospitality establishments they are choosing. This demand is giving rise to some of the most noteworthy trends in the market that one can observe today.The pandemic has created a sense of terror in people's minds regarding the virus, and the social distancing norms are adding fuel to the fire. Now, guests expect hotels to provide a contactless guest journey, such as online check-ins/check-outs, cloud-connected keyless hotel locks, cashless payment options, and virtual communication media to contact housekeeping staff. So, hotels need to rethink their traditional methodologies with these critical digital touchpoints. The change is also giving way to the next trend, that is, safety and hygiene. With the ongoing COVID-19 situation, the majority of society has turned germophobic. So, communication regarding hygienic measures will be much appreciated by guests. Also, implementing IoTs will give guests the freedom to control their entire stay. It will help in reducing the overall cost of running a hotel for the managers. Furthermore, the last year's transition of the industry to cloud-based solutions is expected to stay even in 2021. Hotels and resorts are already embracing technologies and innovative tools, such as property management systems, at a rapid pace to focus more on guest experience and services than administrative tasks.Apart from the technological standpoint, the hospitality industry can make the most out of creativity. For example, owners and managers can turn redundant spaces of their hotels into offices and emergency housing to drive the post-pandemic hospitality growth. They need to find more ways to turn their affected services into something positive. This edition aims to provide readers insights from industry leaders to help them understand the changes driven by the Travel and Hospitality tech arena and the recent developments in this field.Let us know your thoughts!Joe PhillipManaging Editoreditor@cioapplications.comJoe PhillipCopyright © 2021 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.NOVEMBER 01, 2021, Volume 07 - Issue 22 (ISSN 2644-240X) Published by ValleyMedia, Inc. To subscribe to CIO ApplicationsVisit www.cioapplications.com Managing EditorJoe Phillip*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffSalesSebastian Jacobsebastian@cioapplications.comEmailsales@cioapplications.comeditor@cioapplications.commarketing@cioapplications.comGraphics & ArtIssac GeorgeEditorial StaffBen JacksonDaniel HolmesEzra BenjaminJune MichaelRose DcruzSenior WritersClara MathewLeah JaneRoyce D'Souza
< Page 5 | Page 7 >