NOVEMBER 2021CIOAPPLICATIONS.COM5Last word24CXO INSIGHTSADAPTING TO CONSUMER DEMANDS: THE HOTEL BOOKING PERSPECTIVEPROPRIETARY TECH KEY TO CORPORATE TRAVEL'S COVID-19 RESPONSEIN A CRISIS: COLD TALENT AUTOMATION VERSUS WARM TALENT KEY SUCCESS FACTORSJohn Pelant, VP-IT, CWT AmericasJamie Pherous, Founder and Managing Director, Corporate Travel ManagementRob Hornbuckle, CISSP - ISSMP, CISM, CRISC, CISO and VP, Allegiant Travel Company283234IN FOCUSPage 10 - 11Janet Law, Senior Manager, Digital Marketing, Berjaya Hotels & ResortsMAKING BUSINESS TRAVEL A MEMORABLE EXPERIENCETAMMY R. KRINGS, CEO & Leadership Coach, ATGEMBRACING DIGITALIZATION ­ STEPPING INTO THE NEW NORMAL
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