December 2019CIOAPPLICATIONS.COM5BRIDGING THE CUSTOMER IDENTIFICATION GAP TO BUILD LOYALTYNick Burton, Vice President Digital Development, AvonArtificial and emotional intelligence: the corporate balancing act30302222THE ART AND SCIENCE OF MAKING THE MOST OF SAASJason Raymer, Director-Sales, Bluegrass Cellular Inc.IN MY VIEWCXO INSIGHTSTad Fordyce, SVP, Loyalty, EpsilonLAST WORD34CHANGING DEMANDS FOR IT AND BUSINESS FOR ALIGNMENTScott Carl, CIO, Parsons Corporation08IN FOCUSPage 10 - 11
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