APRIL 2019CIOAPPLICATIONS.COM4FEATURED COMPANIESPg 40 - 44Pg 10 - 11In focusTOP 10CONSULTING/SERVICES COMPANIES - 2019CONTACT CENTER Omnichannel, Next-Gen Tech and Engaged Agents Converge to Drive Superior CXMichael Ringman, CIO,TELUS International36CIOINSIGHTS36COVER STORYPG12Paul Prinke, Co-Founder and CIOWhen Performance Matters
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