NOVEMBER 2020CIOAPPLICATIONS.COM8In My Viewhink about it: the computing cloud containing your HR services is not much different than the physical clouds that roam the earth. Both contain tiny elements that when viewed alone are simple, but when aggregated into a large set can take many shapes. And like physical clouds, each of us sees something different when we look at the whole formation from our point of view. Since cloud data can be seen in different ways by many people, it is important to develop strategies to manage and use your HR cloud services effectively. As a technology entrepreneur who found my way into HR about a decade ago, I have a unique perspective on how the two worlds are integrated. Let me share three strategies that I have found useful in building an effective HR department that helps leaders drive effective business decisions. Networks MatterJust as in the business world, the strength of your network directly impacts your success. Most HR professionals focus on software and services, but forget to review the networks involved in HR cloud computing. For instance, while the cloud service providers provide a reliable, on-demand solution, does your own company's IT network provide that same reliability? And will your teams be able to download information and reports from the cloud without your local system timing out?We faced situations where the cloud computing system was powerful, but one of our corporate offices was only operating at barely DSL speeds. This severely throttled the capabilities of our staff at that location. It is vitally important to review the reliability and bandwidth capabilities of your offices to make sure the teams can effectively access the information. And if you have remote workers, be sure to set standards for their bandwidth expectations to ensure their ability to complete their work. Data Needs to DieAs HR teams have implemented cloud-based technology solutions, the focus is typically on the services provided. We made the same mistake. We were so focused on the capabilities that we forgot to develop our plans for datastorage and retention. When using cloud services, we often overlook the mountain of data our HR system collects every week. Your first task with storage is to test your backups! It is easy to say that your data is being backed up, but you don't want to learn the hard way, like I did, that when you really need your back up, it is not there because the systems were not operating properly. We had a system where files were being generated TTOP 3 STRATEGIES FOR HR CLOUD SERVICES PAUL CARNEY, SVP, HUMAN RESOURCES, CARTER BANK & TRUST
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