NOVEMBER 2019CIOAPPLICATIONS.COM6Copyright © 2019 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.November 06- 2019, Volume 05 - Issue 61 (ISSN 2644-240X) Published by ValleyMedia, Inc. To subscribe to CIO ApplicationsVisit www.cioapplications.com Managing EditorJoe Phillip*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffSalesSebastian Jacobsebastian@cioapplications.comEmailsales@cioapplications.comeditor@cioapplications.commarketing@cioapplications.comContact UsPhone: 510.330.5174Fax: 510.894.8405EditorialDelivering Orders SuccessfullyThroughout the entire order process, organizations must be wary of the danger that an error or issue may occur. The problems may arise from internal or external factors and can range from system and process inefficiency to weather conditions. To eradicate such mishaps, firms must monitor and study order processing anomalies, and make decisions on how to avoid them in the future. Failure to mitigate the issues leads to negative customer satisfaction and can cost a company significant resources to fix. Often individuals ordering products online may provide a wrong order, incorrect billing information, or shipping address by mistake. To ensure that a buyer is making the right decisions, organizations are jumping onto the digital bandwagon and deploying solutions such as chatbots that are powered by robotics and AI. These applets let users ask queries about products of interest, and in turn generate automatic insights to help make a purchase decision. By doing so, retailers can ensure that customers are getting the right information and receiving the correct product or service they require. Another area of order management that has been significantly improved by the permeation of technology is supply chain. As orders keep pouring in vendors are now taking strict measures to ensure that the products are delivered on time and exact disbursement locations. The digital wares also allow for streamlined and agile scheduling to calculate best routes during drop-offs.In this edition of CIO Applications, our editorial is honored to present our readers with the technological insights on the current trends that are affecting order management, and the methods by which to mitigate them.Let us know your thoughts!Joe PhillipManaging Editoreditor@cioapplications.comJoe PhillipGraphics & ArtAlber RozarioEditorial StaffBen JacksonDaniel HolmesEzra BenjaminJune MichaelSovietSenior WritersClara MathewLeah JaneRoyce D'Souza
< Page 5 | Page 7 >