NOVEMBER 2017CIOAPPLICATIONS.COM6NOVEMBER - 27 - 2017UNIFIED COMMUNICATIONS SPECIALCopyright © 2017 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Volume 02 - 28Published by ValleyMedia, Inc. To subscribe to CIO ApplicationsVisit www.cioapplications.com Managing EditorJoe PhillipGraphics & ArtJohn ConnorDeclan ColeS NityaAssistant Managing EditorLithin ZachariaSenior WritersClara MathewRoyce D'SouzaLeah JaneEditorial StaffBen JacksonDaniel HolmesEzra BenjaminJames SmithKhyati DubalNaomi DaleRachel ClarkSalesGeorge Thomasgeorge@cioapplications.com510.757.1040Mailing Address:ValleyMedia, Inc.44790 S. Grimmer Blvd Suite 202, Fremont, CA 94538T:510.757.1040 EditorialCharting the Path of Digital CommunicationsJoe PhillipManaging Editoreditor@cioapplications.comJoe PhillipIn today's wireless age, the globalization of businesses and the growing number of remote workforces have escalated the relevance of unified communications. Advancing along with digital transformation, unified communications is allowing businesses to harness the power of virtual meetings and webinars on the go. While some companies are using intranet to access internal documents and announcements, many are leveraging mobile and messaging apps to reach employees. Text updates not only provides instant notifications, but also relieves the email overload that has come with the digitized world. This way unified communications is fostering an increasingly agile workforce--one that is always up-to-date on information spanning work and company related matters.Unified communications has braced itself with breakthrough technologies in the market, which is evident from the popular use of cloud-based unified communication platforms. Many organizations are embracing it as a way to avoid the hassles of wiring, while reaping the benefits of digitizing, storing, and having the data available for analysis of communications across a wide array of formats, from voice to video. Cloud-based systems can also help in seamless integration of various applications to promote the development of a unique unified communication system. As the cloud-based systems can scale quickly and are flexible enough to grow alongside ever-changing business needs, enterprises can eliminate the problem of technology obsolescence, saving the time and resources associated with a large scale technology refresh.Leveraging the new technologies that are disrupting the digital space, unified communications solutions are empowering organizations to not only improve collaboration, but also enhance worker productivity and customer service. It is also helping enterprises get rid of the time consuming tasks for IT folks, allowing businesses to deploy resources on core competencies and provide strategic value to grow the business.We believe this edition will be a valuable asset to your unified communication strategies.*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staff
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