Copyright © 2020 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.MAY 13, 2020, Volume 06 - Issue 08 (ISSN 2644-240X) Published by ValleyMedia, Inc. To subscribe to CIO ApplicationsVisit www.cioapplications.com Managing EditorJoe Phillip*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffSalesSebastian Jacobsebastian@cioapplications.comEmailsales@cioapplications.comeditor@cioapplications.commarketing@cioapplications.comContact UsPhone: 510.330.5174Fax: 510.894.8405EditorialKeeping Customers at the CenterThe age-old business mantra `customer is the king' underlines the importance of the customers in every business. Traditionally, this mantra entails the promise to provide good service, but with the proliferation of technology and evolved customer needs and demands, its meaning has nowwidened.One might note that today all digitalization strategies are focused on offering world-class customer experience.Customer loyalty and retention are both qualities that affect a company's revenue, and Salesforce--world leaders in customer relationship management (CRM) solutions--understands it better than anyone.Salesforce simplifies customer management with a single, secure, and scalable platform that's easy to customize and upgrade. Productivity gets a boost with the power of AI in the customer 360 platform, and with Einstein, the smart CRM assistant, operations get easier. Moreover, with the Salesforce mobile app, employees can collaborate, track marketing, share files, and even close deals. Salesforce is continuously reinforcing innovation and support with its massive community of experts and evangelists. Owing to such innovations, lining up this edition has been an exciting journey for us.In this edition of CIO Applications, we bring you the story of some of the most successful Salesforce solution providers and service/consulting companies that deliver the best outcomes for their clients. This edition also offers a combination of thought leadership from subject matter experts and exclusive insights from CIOs and CXOs. We hope this edition will provide you with the right assistance in choosing the best Salesforce solution providers according to your requirements. Let us know your thoughts!Joe PhillipManaging Editoreditor@cioapplications.comJoe PhillipGraphics & ArtIssac GeorgeEditorial StaffBen JacksonDaniel HolmesEzra BenjaminJune MichaelRose DcruzSenior WritersClara MathewLeah JaneRoyce D'SouzaThis special edition on Salesforce is an initiative of CIO Applications magazine. The selections for this Top 10 Salesforce Solution Providers - 2020/ Top 10 Salesforce Consulting/Service Companies - 2020 is made by an independent body, and Salesforce has no involvement in this initiative nor any partnership with CIO Applications.
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