Ensuring Long-term DMS Success Keeping Up-to-date with the "Latest and Greatest" So where do you start? That depends on how far behind and how diverse your organization is. No matter where you are or what you have, you have to start with strong leadership and a vision of what you want the organization to look like five to ten years down the road. Documents are nothing more than data and knowledge systems leveraging data in order meet business process needs. The organization's business process and scope has a direct impact on the overall amount of data it controls. You've got to think big because enterprise level backend systems tend to grow exponentially as the efficiencies of leveraging them are realized throughout the organization. Leadership in successful large organizations with enterprise document management systems realize they not only have to worry about securing and maintaining the enterprise systems they also have to provide a stable platform for business unit application teams to leverage. Decentralized business centric development goes on across the organization, you can't stop it so you have to manage and plan for it. You need good leadership and enforceable enterprise wide policies that are technically sound in order to keep everyone on track without stunting the organizations business process automation. Business models in the government are not as flexible as you would want because of the laws and regulations that govern the responsibilities around them. This creates an environment where business units in the organization need to look at more than just standard off the shelf products in order to automate and streamline their business processes. It's these complex and unique business process applications that require custom development to fit their specific business model, that's what slows enterprise upgrades down. But no matter what, you have to keep moving your Document Management (DM) system forward.To efficiently move our backend DM systems forward, we've focused on consolidation of toolsets with a master approved technology list which guides development teams towards standardized set of back end resources, development tools and programming languages so if necessary knowledge resources can be allocated across business units when needed. The more options your back end systems have for integration, the more flexible your front end applications can be, which is good for the organization. In My OpinionBrad Wintermute, Deputy CIO-Director of the Office of Technology & Delivery, FDA
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