MAY 2016CIOAPPLICATIONS.COM6Bracing the UC WaveUnified Communications is quickly becoming the workplace norm. Despite being a straightforward concept and a shift that is long overdue for enterprises, UC can stump organizations--if they aren't prepared--with a slew of challenges for the IT department. With all the signs indicating that UC might be the silver bullet for organizations to keep their distributed workforce engaged, the convergence of voice, data, mobile, and video is certain to push IT to the limits.Owing to its ability to drive collaboration within an enterprise--especially through video conferencing--many organizations are taking a dive into the world of UC. But their tunnel vision approach toward UC deployment often tends to hamper their ability to experience its true potential. Instead of IT being the sole propelling force, enterprises should involve end-users and the business as a whole in UC projects. Be it setting up meetings with just the push of a button or avoiding vital delays in medical care workflow, meeting the requirements of end-users leads to higher employee satisfaction and increased productivity.While all this sounds simple enough, IT can only cope with the blend of desktop, mobile, and hardware endpoint collaboration--inside and outside of an organization--with sufficient resources. At this juncture, businesses can either outsource their UC services or embrace it in-house. Irrespective of the decision CIOs take, the advantages of riding the UC wave is significant. It doesn't just end with setting the wheels in motion, IT needs to be continually empowered with the right tools to manage, optimize, and troubleshoot UC.To help enterprises in this endeavor, CIO Applications presents to you its special edition on UC. We hope the insights and technologies featured in this edition will be a valuable asset in your UC undertakings. Let us know your thoughts.Copyright © 2016 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.MAY - 26 - 2016 MAY - 26 - 2016, volume 01 - 10 Published by ValleyMedia, Inc. To subscribe to CIO ApplicationsVisit www.cioapplications.com Unified Communications SpecialEditorialManaging Editor: Sarah WilsonVisualizer: Anil Kumar Stephen ThomasEditorial Staff: Aaron Pierce Kathy Arnold Kyle Summers Vivian Murray Vineet NairSales: Caroline Dsouza caroline@cioapplications.com 510-838-0854Mailing Address: ValleyMedia, Inc. 44790 S. Grimmer Blvd Suite 202, Fremont, CA 94538 T:510 230 0396, F:510-894-8405Sarah WilsonManaging Editorsarah@cioapplications.com
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