June 2019CIOAPPLICATIONS.COM6Copyright © 2019 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.JUNE - 17, 2019, Volume 05 - Issue 28 (ISSN 2644-240X)Published by ValleyMedia, Inc. To subscribe to CIO ApplicationsVisit www.cioapplications.com Managing EditorJoe Phillip*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffSalesVincent Georgevincent@cioapplications.comEmailsales@cioapplications.comeditor@cioapplications.commarketing@cioapplications.comContact UsPhone: 510.330.5174Fax: 510.894.8405EditorialBuilding Deeper Enterprise-Customer RelationshipsImagine an employee who works for a software firm. He has to attend to multiple queries and contact his senior managers and even may have to contact customers. With today's mobile workforce, all this information may be spread across various systems, platforms, and some may also be on the cloud. It is a scene of chaos if some errors creep up since the information may be scattered and it would be hard to aggregate. The condition of the senior managers would be even worse as they have multiple people working under them, and all this leads to a lot of commotion. Portal software has come as the saving light for all enterprises. It has greatly simplified all these different work processes by allowing users to gain information about all the happenings in the organization and do their job in a much more connected way.Today's portal software has come out from its traditional paraphernalia and includes much more features. It has improved business-IT collaboration greatly and thereby, it has helped create better enterprise-customer relationships. Portals have become the main interaction channels between enterprises and customers and are one of the key areas where brands can enhance their customer satisfaction and loyalty. It further has a significant impact on customer lifetime value and goes a long way in digital marketing as well.In the last few months, a distinguished panel comprising CEOs, CIOs, VCs, and analysts, along with CIO Applications' editorial board have reviewed and shortlisted the top companies that are at the forefront of delivering turnkey portal software solutions. These companies leverage the most advanced technologies available today to come up with innovative solutions for their customers.Write to us with your thoughts.Joe PhillipManaging Editoreditor@cioapplications.comJoe PhillipGraphics & ArtDeclan ColeJaxon JaseEditorial StaffBen JacksonDaniel HolmesEzra BenjaminJune MichaelRose DcruzSenior WritersClara MathewLeah JaneRoyce D'Souza
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