JULY 2021CIOAPPLICATIONS.COM8igitization on steroids, workplace changed forever, technology utilization, and automation accelerated. All these phrases reflect the new reality we are living in. Technology to an extent has taken a new meaning in the last few months, especially for employees who have been forced to work from home for months at a time now. Our view of tools, platforms, and ease of access has all been modified to an extent. The impact is tremendous for companies and industries that didn't have any form of agile working. What this also means is that many things we took for granted are no longer easily available. Cannot just walk over to a colleague, have a quick discussion, make a quick decision, and move on.We can either suffer through an endless number of zoom/webinar calls or we can focus on using technology and tools the right way so that it makes our life easier.We have always had good HR tools to help us. Perhaps not across the entire HR spectrum but we have fantastic HRMS systems, payroll systems, etc. This pandemic has put a new focus on the entire value chain. From talent acquisition to talent management, performance management, employee onboarding, and policy information. This is just a partial list. How many of these are you using?On the other hand, we have the entire spectrum on data management that requires some re-shaping. If I think about the evolution of data management, it forces us to think where on the life cycle of data management we currently are. In particular, I want to focus on HR analytics. Ideally, we want to be at the predictive and prescriptive stage of the evolution curve,but the reality is that most of us are still at benchmarking and correlations. This pandemic is giving us an opportunity to invest, accelerate our position on the analytics curve. Imagine having the right data, at the right time presented in the right way. DSAJJAD PARMAR, HEAD OF REWARD APAC, EBAYIn My ViewTHE EVOLUTION OF HR THROUGH TECHNOLOGYSajjad Parmar
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