JULY 2019CIOAPPLICATIONS.COM8IN MY View1. In light of your experience, what are the trends and challenges you've witnessed happening in the Parking Management space? The biggest challenge is keeping up with the new technology. The second biggest investment, after the garage, is the parking access and revenue control equipment (PARCS). This is an invaluable tool for the parking manager and the most visible piece of equipment for the customer. For all intents and purposes it has not changed in decades but today, however, it is more technologically advanced, user-friendly and useful than ever before. However, it is still evolving. 2. Could you talk about your approach to identifying the right partnership providers from the lot? There are several major technology players in the parking space, and it's important to get to know them and their products. The best way to do this is to meet the providers in person and see the product in action. By attending annual meetings and expos, you get to meet the manufactures and see the equipment up close and personal. But this is not enough; you need to talk to the managers that use it on a day to day basis. We are a tight community, and if something is not working or if a technology is not working, you will hear about it. 3. Could you elaborate on some interesting and impactful project/initiatives that you're currently overseeing? We are in the process of managing some traditional projects as well as some not so traditional projects. Some traditional projects include building a new parking garage and converting an old parking garage from permit only to permit and visitors. Some of the non-traditional projects include piloting a real-time occupancy system and getting bidding out a parking guidance system. Thinking beyond Parking ManagementGLENN KURTZ, DIRECTOR OF PARKING, GEORGIA INSTITUTE OF TECHNOLOGY`Glenn Kurtz
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