FEBRUARY 2023CIOAPPLICATIONS.COM 19ommunity lockdown. Travel restrictions. Social distancing. While these ideas have been popularized amid the devastating COVID-19 global pandemic, it is important to remember that these ideas, not even one year ago, have been largely foreign to much of our society. In addition to the tragic toll and the ongoing public health crisis, the pandemic has also caused unimaginable economic havoc on governments, communities, and businesses. Facing massive uncertainty and risk of permanent closure, organizations have been forced to adapt faster than ever before.As our communities reopen and organizations slowly recover, business leaders are tasked with managing the trade-off of protecting their businesses while curtailing the health risk of their customers, employees, and communities. However, despite all the uncertainty in making these critical decisions, there are some strategies leaders can use to help effectively optimize this trade-off, and guide organizations navigating through unknowns and unchartered territories.To that end, one of the silver linings of this pandemic is the emphasis of data analytics to address crisis response and recovery efforts. Let's look at them in more details to see how they are fit into the big picture:Employee & LocationAs COVID-19 has swiftly turned business operations upside down, working remotely from home has become the new norm across corporate America. The pandemic has created an urgent need for HR departments to develop a much more thorough employee risk profile, which can be used to form large enterprise decisions such as optimizing return-to-work options and assessing ongoing employee risk, and forming larger enterprise decisions. Starting with basic employee location and demographic data, integrating geospatial data such as areas of COVID "hotspots" as well as logistical data are essential in assessing the risks associated with decisions around any organization's employees.Moreover, with a currently remote workforce, businesses, at some point, will need to weigh the impact of potentially changing office location, capacity, and configuration. By taking into account of each office location, changes to urban transport, and other public safety measures, organizations can enhance the return-to-work strategies and its ongoing risk monitoring to ensure the right people are returning to the right office locations at the right time with minimized risk exposures to organizations. Furthermore, consolidating office space and optimizing capacity can have a positive OPEX economic impact for an organization.Talent & Productivity KPIAs employees are embracing remote work en masse, key organization priorities such as talent acquisition, team collaboration, and productivity measures have also evolved. In this new reality, organizations must quickly adapt to incorporate remote-work in its overall recruiting and productivity assessments. Virtual recruiting and remote interviews CCXO InsightscXo insightsSEAN XU, VICE PRESIDENT, DATA, ANALYTICS & DIGITAL ENGINEERING, MGM RESORTS INTERNATIONALDISRUPTION BREEDS OPPORTUNITY: NEW DATA ANALYTICS IN THE AFTERMATH OF COVID-19Sean Xu
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