DECEMBER 2020CIOAPPLICATIONS.COM6Copyright © 2020 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.DECEMBER - 06 - 2020, Volume 06 - Issue 36 (ISSN 2644-240X) Published by ValleyMedia, Inc. To subscribe to CIO ApplicationsVisit www.cioapplications.com Managing EditorJoe Phillip*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffSalesSebastian Jacobsebastian@cioapplications.comEmailsales@cioapplications.comeditor@cioapplications.commarketing@cioapplications.comContact UsPhone: 510.330.5174Fax: 510.894.8405EditorialModernizing Customer Experience through TechnologiesAs more businesses embrace advancing technologies, IT teams are starting to participate in defining customer service actively. However, conventional systems continue to be a great challenge for IT teams. On the flip side, other departments outside of IT usually misinterpret IT's significance as a strategic tool within a business. Meanwhile, advances in AI and other technologies are establishing unique opportunities for businesses. Yet, several organizations have a hard time training or recruiting IT experts with the appropriate knowledge. The rapid change within the digital landscape is leading to an enormous deficiency of skilled workers. To meet the future and take the privilege of AI, organizations require to take a responsive approach to skills development and keep in touch to previously untouched talent pools. Ironically, for a technology that leads to analysis beyond the human realm, AI and ML provide a resource for enterprises to comprehend and associate with people more closely. This is undeniably an area where various companies still struggle, even if they have paid top-dollar for the greatest minds in the business. As AI is steadily being integrated into the systems and platforms of marketing, much of it is invisibly influencing new features or streamlining existing ones. From the early days of digital advancements, marketers have found themselves overwhelmed by the growth of processes related to their expanding responsibilities and capabilities. The most intense effect of artificial intelligence is to free human beings from the minutiae, giving them more time to think, create, and add value.In this edition of CIO Applications, we bring you the 10 Adobe solution and service providers that transform the industry. This edition features insightful articles that emphasize on the manifold benefits of using the latest technologies for better results.Let us know your thoughts!Joe PhillipManaging Editoreditor@cioapplications.comJoe PhillipGraphics & ArtVictor Cruz Editorial StaffBen JacksonDaniel HolmesEzra BenjaminJune MichaelRose DcruzSenior WritersClara MathewLeah JaneRoyce D'SouzaThis special edition on Adobe is an initiative of CIO Applications The selections for this 10 Adobe Solution Providers - 2020 and Top 10 Adobe Consulting/Service Companies - 2020 and is made by an independent body, and Adobe has no involvement in this initiative nor any partnership with CIO Applications
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