APRIL 2021CIOAPPLICATIONS.COM 19How do you identify the client's problems and help them mitigate the same? When a client approaches us with a specific need, we try to understand their quality challenges. Subsequently, we offer our solutions to our customers on a free trial basis for two weeks. We understand the client better during this free trial and get to know how they operate within the software developed life cycle and review their processes and procedures. We then demonstrate our capabilities by building test cases and automating them. Additionally, we also conduct a compatibility test to understand the client's applications' security and performance status. We perform a dry run to avoid any possible failure and help them fix errors. Such an approach builds trust and confidence in our clients. Could you narrate an instance that highlights your clients' benefits after utilizing your testing services?We have many success stories around UiPath, a robotic process automation software platform. Although the tool focuses on robotics process automation, it can perform traditional automation tasks as well. One of the advantages of using UiPath for RPM is that it does not require any programming to operate and build a script. Anyone, even those with no prior coding experience, can start building scripts very effectively and efficiently on UiPath. In one instance, one of our clients that worked in the banking sector wanted to transform their traditional automation scripts, which they built in UFT (Unified Functional Testing). We successfully migrated their 1200 test cases to UiPath, which enabled them to troubleshoot the test cases easily. With that, the client was able to reduce their turn-around-time significantly and increased productivity by 70 percent. The developer who worked on UFT built just three test cases a day; meanwhile, we built five to seven test cases. What does the future hold for QA Mentor?We have shown consistent growth rates in the previous years, with a yearly growth rate of 35 percent. Although the pandemic impacted the entire business landscape, we onboarded new clients and brought additional resources. Moving ahead, we plan to continue to grow our business at the same rate or even higher by expanding our operations to new regions. We are planning to expand our business to Dubai and the other Asia Pacific regions. Alongside, we will continue to augment our capabilities by investing in IoT, blockchain, AI, and ML. As the finance and insurance industry is trying to replace manual processes with automation, we foresee considerable opportunities in this sector. QA Mentor has successfully helped many finance companies automate some of their laborious and time-consuming tasks performed manually. Our technological prowess allows us to build multiple robots capable of working on various tasks in parallel. We offer on-demand and scalable solutions that enable us to execute thousands of test cases in record time
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