For an industry that predominantly functions over manual operations, the field service sector today has significantly evolved to adopt several facets of automation within its demography, generating efficiency standards previously unachievable. With, technologies like Cloud, IoT and Big Data commanding substantial incorporation within mainstream field operations, the industry is gradually ascending into a new dimension of technological sophistication where analytics, mobility, and interoperability complement the fundamentals of modern-day field services.
The innovation aspect of the field service industry has always aligned with it's end- goal of enhancing workforce productivity, customer satisfaction, and collaboration between field service technicians and facilities managers. With constantly developing technology and strategic stances, field service providers are witnessing an all-new pace of the industry growth that keeps them on the edge of rendering constant optimization cycles to be the best in the market. Moreover, the rapid adoption of current technological trends within the field service industry has further exposed it to a vast plethora of other industry verticals which can integrate their offerings into the existing field service solutions, investing their way into an entirely new innovative territory.
In order to help these industries better navigate the field service solutions arena, CIO Applications brings “Top 25 Field Service Solution Providers 2018.” Through a distinguished panel comprised of CIO’s, VC’s, Industry Analyst and the CIO Applications' editorial panel, we have evaluated and shortlisted 25 organizations that have significantly stood out as some of the most prominent players in the Field service arena for the year 2018. The organizations featured in this issue through their business knowledge and industry prowess have established their eminence in the field service sector.