The journey of Total Resource Management (TRM) has commenced in 1993 with an aim to build software solutions and deliver best practice consulting to simplify the asset management process in the asset-intensive industries. Gartner Bennett, President along with CTO Jagadisan Shivakumar and COO Don Omura of TRM has brought to the company their years of experience in leveraging IBM Maximo Asset Management, leading EAM solution from IBM, for building smarter asset infrastructure. TRM is an IBM Premier Business Partner and Maximo Gold Certified firm that provides strategic consulting and IT solutions to organizations. “Our mission is to build and run an organization that seamlessly delivers world-class enterprise asset management solutions to the widest possible range of clients and industries,” says Bennett.
TRM’s IBM Maximo Industry solutions enables small to large enterprises across various sectors gain real time visibility into asset usage, better administrate assets, extend the lifecycle of capital equipment, improve ROI on assets and defer new purchases. Company’s core solution, RulesManager Studio is a configuration, control, and application delivery software for IBM Maximo. It is a single and unified solution that extends capabilities, enhances operational control, maximizes performance, and streamlines configuration management of IBM Maximo. “With RulesManager Studio, CIOs have the complete control over the lifecycle of their enterprise application, complete configurability and no risk to upgrades,” says Bennett.
Deployed in over 120 complex organizations, RulesManager Studio has reduced the total cost of ownership and improved ROI in the areas like development, implementation, testing, and upgrades. By providing ease in configuration management, this solution delivers an opportunity of on-going cost savings to the enterprises.
In addition, TRM has an embedded tutorial solution ‘MaxAssist’ that makes the first implementation of Maximo effortless. It is integrated with intuitive instruction, reminders, on-demand assistance, on-screen to-do-list.
ITSG puts time and effort into understanding a customer’s environment informing them of their options and lets them choose the HA solution that is best suited to their business
“MaxAssist delivers immediate training savings and improves the productivity, user acceptance and performance of Maximo. It is used as an organizational change management tool to quickly train users and impart business process reasons following upgrades and configuration changes,” says Bennett.
Apart from delivering intuitive solutions and consulting services, TRM also sells and provides supports for IBM Maximo SaaS. TRM offers various kinds of Maximo hosting service ranging from high-performance cloud service to IBM Maximo SaaS and managed services for public, private or hybrid clouds. TRM’s High Performance Cloud is powered by TRM RulesManager which is useful for complex organizations infrastructure demanding fast implementation times, along with effective management and performance of Maximo.
TRM’s solutions can be utilized by various industries, from energy and utility, federal government, financial, manufacturing, oil and gas, transport, and water and wastewater. In one instance, Blue Bell Creameries, a leading regional ice cream manufacturer, turned to TRM to manage its fleet of more than 878 refrigerated trucks and 10 transfer stations, integrated with 45 distribution centers. By implementing Maximo 5.2 Transportation Module with RulesManager and ScreenBuilder, TRM Improved Blue Bell's business processes, maintenance activities planning and forecasting, increased warranty recoveries, network utilization and better information availability while eliminating manual processes.
With the constant focus on assisting organizations improve operational performance through strategic consultation, industry expertise and deep technical experience, TRM recently launched its newest addition, IBM Maximo Anywhere, which gives remote access to Maximo asset management process from mobile devices. The company has also brought Anywhere Builder, an easy-to-use configuration tool for IBM Maximo Anywhere. For the years ahead, TRM will continue to develop their service offerings by fostering partnership with IBM.