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Digital transformation has sparked the trending democratization of technology and data driven business initiatives. Business leaders and new market entrants today are significantly invested in upending their existing business models through technological disruption. Something as simple as combining mobility with an ingenious idea reinforced by advanced analytics to determine the customers’ needs has a potential of disrupting the IT industry. Sprouted from a similar theory of leveraging advanced digital technology to enhance the customer experience, Resource IT Solutions marked its foundation. Established as one of the leading IT services company, Resource IT Solutions holds an extensive experience of over two decades in the industry. The company, with specialized expertise in digital integration, has been facilitating the digital transformation journey for a multitude of organizations across Latin America and the United States.
Resource IT’s clients leverage their digital platform to serve the internal and external costumers better. Their solutions are also widely acceptable over several industries, including banking, where the company has instigated the trend of digital wire channels within the mode of payment. The applications of these channels, mobile, and portals, along with the adoption of Artificial Intelligence and Chat Bots have further enabled these sectors to deliver extraordinarily.
Amazon constitutes a key role in the company’s cloud strategy enabling it with the implementation of solutions on the cloud platform
Resource IT Solutions has formed strategic partnerships with the major technology suppliers such as Amazon to support companies with digital integration and cloud implementation requirements. Amazon constitutes a key role in the company’s cloud strategy enabling it with the implementation of solutions on the cloud platform. Combining Amazon’s Cloud platform with a diverse portfolio of solutions such as Development, CRM, Business Analytics, and SAP, Resource IT is offering a complete end-to-end solution, from the infrastructure as a service to the application.
Robotic Process Automation and User’s Experience Monitoring inspires a significant part of Resource IT Solutions’ offerings in the enterprise operations segment. With the help of their proprietary BringTo platform, the company strives to bridge critical complexities involved in monitoring and normal manual intensive workloads through automation. By deploying advanced robotics in the operational model, repetitive processes can be automated and manual effort can be optimized to the next level and cost of human resources can also be reduced. This model provides the company with an extensive scope and resources to understand its customers better. The company follows a client-centric approach in the delivery of its solutions. Paulo Marcelo, CEO, Resource IT Solutions adds, “Our unique client-centric approach involves digital accelerators and solutions, supported by people for addressing the business needs of our clients.”
Resource IT Solutions propagates innovation through its digital solutions portfolio. The company with its qualified professionals follows an innovation driven, people-centric, and work agnostic culture. The organization’s strategy not only focuses on driving financial outcomes but also promoting the career and improvement of its resources and people. Continuing with the trajectory, Resource IT Solutions operates in four different locations in the United States including Sunnyvale (CA), Miami (FL), Dallas (TX), and Chicago (IL). In the near future, the company expects to generate about 20-25 percent of its revenue from the American market alone and also plans to join hands with other entities that complement its digital integration endeavors. “As a leader, I believe in the crossbreed of different trends of innovation and to better serve our clients and create opportunities for our people,” concludes Marcelo.