Multi-Tech Systems: Transforming Business Communication through Remote Monitoring

The Machine-to-Machine (M2M) market has been growing steadily and will continue to do so at double digit CAGR for the foreseeable future. As the marketplace becomes more mature, the focus shifts from discussion of the enabling technologies to a discussion of the business value being enabled. But this creates some confusion about all the different pieces of the stack required to develop, deploy, and manage a complete solution. MultiTech, a Minnesota based company commits to help the clients in navigating the entire ecosystem by collaborating with service providers across the entire value chain. “MultiTech directly addresses the edge infrastructure for such solutions: the actual connectivity hardware,” introduces Stefan Lindvall, CEO of MultiTech.

With all the technology changes that take place it has now become critical to reach out to remote devices for firmware updates, provisioning, and even application changes. The company’s new software offering DeviceHQ is a cloud-based tool set to manage the latest generation of MultiTech devices. It incorporates all the functionalities of MultiTech Device Manager on which many M2M and internet of things (IoT) applications rely for remote monitoring, upgrading, and configuring the entire device population. “DeviceHQ provides the opportunity to manage a set of remote devices and deploy them from their control center to the edge of the network quickly and easily,” opines Lindvall. The platform features a device manager portion and an application store that enables clients to publish their proprietary applications and helps to leverage shared knowledge along with expertise from others in the industry.

With features like reduced cost and complexity, DeviceHQ simplifies the field deployments of gate-ways with zero touch provisioning. It updates custom applications remotely and enables edge intelligence by processing events at the point of incidents.