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“To win in the marketplace, you must first win in the workplace.” This adage rightly comprehends the significance of having a healthy and productive environment within an organization, for which employee engagement remains the key. This is an area that a multitude of businesses struggle with and end up impacting their employees’ performance and productivity.
A large technology company with multiple remote locations had similar challenges to encounter with regards to providing an interactive environment to all its employees across the globe. It wanted to motivate the underachievers in the company and create a healthy and competitive environment. After contemplation on the same, the company decided to opt for the solutions provided by Incentco. Headquartered in Palm Beach Gardens, Florida, Incentco is a cloud based engagement platform provider that provides full-source solution for both global performance management and employee recognition. The team at Incentco created multiple programs and themes white-labeled for each department within the organization and developed an incentive program based on KPIs and its goal.
Different goals were set for each of the employees and once they reached the set goals, they were given awards. Making use of its tool ‘Leaderboards’, Incentco helped the company display the performance ranking of the employees and also posted recognition of their achievements on the platform’s internal social media-like recognition wall. Elaborating on the project, Gerry Wiatrowski, Co-founder, Incentco says, “The results were measured in a number of ways and there was an immediate increase in focus on delivering results from stated KPIs.
Incentco is a cloud-based performance management and engagement platform offering a full-source solution for any sized company in the US and around the globe
Historical under-performers started to increase their engagement level and embraced the ability to see how their peers perform as well as to engage in friendly competition.”
Incentco technology offers gamification tools such as— Leaderboards, ‘Goal tracker’, Intra-platform social media wall, and a comprehensive Peer-to-Peer application. The platform can also be used as an information portal enabling companies to share internal company news and events. These tools enhance a company’s work environment by setting goals, ranking employee performance and rewarding accomplishments instantaneously. Adding to this, Wiatrowski says, “Monetary rewards via points or non-monetary recognition badges can be issued automatically and instantly via our platform. Our redemption model is unique in that instead of using physical gift cards or catalogs, participants can redeem awards for whatever they want at leading retailers in the US or globally in over 80 countries.”
Incentco offers three employee engagement platforms–nSpire Air, nSpire Core, and nSpire Pro. The capabilities of these platforms range from a simple rewards engine that eliminates the need for physical gift cards to an easy to implement fully gamified platform. All platforms are used to promote employee engagement and performance and also enable managers to fully customize their programs based upon their organizational hierarchies and budgets. Wiatrowski believes that often, employees do not know where they stand in terms of their performance, and in comparison to others. Incentco’s engagement platforms enable managers to ‘manage performance’ by setting goals, incentivizing performance and sharing achievements within the employee group.
“Our work culture is very open with most of our employees working remotely. The executive team fosters an entrepreneurial environment while maintaining a focused vision and approach to our overall company goals. We ‘practice what we preach’ in terms of keeping a remote workforce engaged so everyone feels part of the team," says Wiatrowski. Going forward, Incentco plans to enhance their technology and offer integration of opportunities via third party apps, and social media apps to complete the recognition loop.