The explosion of digital innovations over the past 20 years has been a disruptive force in how businesses operate and engage their customers. The data-driven world we live in today requires companies to have the right digital strategies, tools, and processes to succeed. Conarc, Inc., understands the challenges businesses face trying to keep up with the rate of change of digital technologies and how to leverage them to maintain a competitive advantage. “Conarc, Inc., was created to help companies solve this challenge by providing omni-channel data management solutions that enable businesses to connect users with information, from anywhere to any device, driving improvements in business operations and customer engagement,” says Chet Joglekar, Founder, Conarc, Inc.
Alpharetta, GA based Conarc, Inc., was quick to respond to the growing needs of digital storage with its customizable platform, iChannel. iChannel is a unique document management tool designed to meet specific data, compliance, and document management needs of businesses. “Our research shows that iChannel can improve productivity upward of $100,000 per user per year,” adds Tyler Craig, CEO, Conarc, Inc.
Today’s mobile workforce creates many more documents that need to be transferred from many locations to many devices. “iChannel offers a powerful, web-based, collaborative enterprise content management system that features document search and sort capabilities, document versioning, and integration with email systems,” says Joglekar. Conarc, Inc. also works tirelessly at developing additional features that integrate with iChannel, such as the iChannelDesk tool bar and Add-in for Microsoft Outlook, Word, and Excel.
One of the keys to improving business productivity is giving users the ability to enter data once.
Conarc Inc. was created to provide omni-channel data management solutions that enable businesses to connect users with information, from anywhere to any device, driving improvements in business operations and customer engagement
“Organizations already have client billing, contact management, email, and other applications whose output should be accessible through a central dashboard,” says Joglekar. iChannel provides that centralized dashboard to bring together all of the business applications resulting in improved efficiency, transparency, and accountability while lending itself to secure collaboration from anywhere in the world. “iChannel provides integration across all platforms to give the user a “central view” of its client’s status,” adds Craig.
iChannel provides complete management of client files, emails, contacts, and workflow. Users can keep tabs on their projects by having a complete view of the objectives and individuals involved in each project. Kelly Powell, Information Systems Director at PB Mares, LLP, says, “With iChannel, we’ve been able to increase electronic delivery of tax returns via the use of the portal and the email links feature. Requesting electronic documents from the client is an easy process now.”
Conarc’s product strategy is simple: use leading edge technology to connect users with information to improve business operations and customer engagement. This strategy allows our clients to build strong relationships with their customers. As new chapters unfold in the ongoing digital revolution, Conarc, Inc. will continue developing document management solutions and tools that enable the positive impact of the modern “work from anywhere” trend, enhance operational efficiencies and the flow of information in the corporate environment.