Use Technology to Understand Customer Better
Connection Points Increasing Substantially Every Year
Giving up Privacy for Convenience
Why Artificial Intelligence Will Empower the CIO
IoT - Busting the Myth
Jason Collins, VP of IoT Marketing, Nokia [NYSE:NOK]
Securing the Internet of Things: Best Practices for the Enterprise
Phil Skipper, Head of Business Development, Vodafone Internet of Things [NASDAQ:VOD]
CaaS: "Cooking" as a Service
Medhat Mahmoud, Sr. Director, Technology & Strategy, IoT Solutions, Huawei
The Telephone Call: The Lifeline to Customer Trust
Jill Nelson, Founder & CEO, Ruby Receptionists
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Upcoming Trends to Hit the Telecom Industry
Evolution is a slow but continuous process is a well-known fact but the same is not with technical evolution currently. Technologies are setting up new trends and making industries to evolve at a rapid pace. Telecom industry is no different. With time passing, the sector is evident to hit by new trends that would rejig the operations. Maybe the transformations take more than the expected time but are certain to make their way.
Shift Towards 5G FTTN
The highly anticipated technology that would gain upswing in value is supposed to be 5g fiber-to-the-node (FTTN). Mobile 5G technology might enable new applications, but increasing customers’ willingness to pay higher is certainly doubtful. On the other hand, 5G FTTN has been able to demonstrate its capability to revolutionize broadband services. It has been able to lower the cost and speed up the new deployments. FTTN technology can boost up the broadband speed up to 75 Mbps which certainly will give rise in customers by a fair number for operators. Broadband internet seems to go profitable through 5G FTTN especially for operators with services in a region with a high density of homes and offices.
Embracement of IoT for Smart Facility Service Model
Currently, telecom operators only visionize IoT in the industry as the technology that will require 5G as a service. But the technology has more to it as the smart sensors are being installed in infrastructures to create a smart facility. Operators can look for at services to process IoT and generate customer value resulting in new revenue source. All smart infrastructures depend on IoT more than 5G that will result in a greater shift towards IoT centric service models.
AR and VR to Gain Importance
Apart from Artificial Intelligence and Machine Learning, two other cutting-edge technologies that would gain importance in the telecom sector would be augmented reality (AR) and virtual reality (VR). AR, on one hand, can be crucial in maintenance tasks leveraging engineers to comprehend the fault just through a mobile application. On the other hand, VR has an immense scope of enhancing the entertainment landscape with its features.