Age of digitalization withholds technological evolvements that are disrupting all sectors rapidly. The upheaval of traditional processes has become ubiquitous, adding to which new trends are evident to emerge to upswing the impact. Mobility industry is also apparent to experience the ripples of disruption caused by technology. Some such predictable trends are discussed below that can become a reality in the proximate future.
Complete Journey Planning
Businesses in the mobility sector look forward to advancements where the technological tools will become capable of planning the complete journey of the passenger automatically. Such tools will cater to passengers with adequate information required at each stage of the journey. Stages in a trip are-
• Onboarding Vehicle
• Intermediate junctions
• Pardoning the above in case of multimodal trip
• Reaching the final destination
All the above-mentioned stages will be effectively managed by the tools enabled with technology to enhance passenger’s journey experience and save time.
Focus On Inclusivity and Accessibility
Accessibility and Inclusivity are vital components of mobility. Technological advancements in transportation and mobility services will heed on enhancing the two. Already the enterprises have deployed piloted applications for wayfinding, navigation, pre-trip concierge, virtualization, safe intersection crossing, and RPA. Further, AI enabled robots, and facial recognition tools will assist specially-abled travelers during their journey to widespread their access to resources and proximate facilities.
Perhaps, the most evident and well-known one. Automotive manufacturers strive to throughput fully automatic vehicles or smart cars that hold the potential to complete the journey without drivers. Autonomous driving is a highly awaited project and an endeavor milestone. Technologies like AI, ML, and IoT are under the R&D phase for the same, and hopefully, the dream turns out to be true with all bottlenecks treated.
Adaption to Travel behavior Changes
Travel behavior continues to change with the time passing by. Mobility vendors will be lean on to behavioral science and designs that will assist in identifying and proposing mobility services according to travelers need. Adoption and acceptance of new Mobility-as-a-service (MaaS) and automated vehicles and continued studies to determine techniques such as Technology Acceptance Model to measure the influence of risk, enjoyment, and behavioral intention will be on the surge.