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CIO Applications Weekly Brief

Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from CIO Applications

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Editor's Pick (1 - 4 of 8)
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Retailers Expand Use of Technology Solutions

Retailers Expand Use of Technology Solutions
Tyler Benster, High Tech Evangelist, MecklerMedia

Gaining 360 Degree View of Consumers

Gaining 360 Degree View of Consumers
Sahal Laher, SVP, Chief Digital & Information Officer, Destination XL Group, Inc. [NASDAQ: DXLG]

Security Implementation In Retail Directly Proportional To System Access

Security Implementation In Retail Directly Proportional To System...
Nick Spann, VP, Information Systems & CIO, WilcoHess

Retail: It's All About 'Experience'

Retail: It's All About 'Experience'
Paul Scorza, CIO & EVP, I.T., Ahold Delhaize Company

E-Commerce's Future requires New Thinking & New Practices to Succeed

E-Commerce's Future requires New Thinking & New Practices to Succeed
Jayson Serrault, Chief Marketing and Technology Officer, Batteries Plus Bulbs

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

Delivering an Elevated Customer Experience Requires an Agile Retail...
Perry Kramer, SVP & Practice Lead at Boston Retail Partners

The Realization that Online is Where the Future Is

The Realization that Online is Where the Future Is
Reid Greenberg, Senior Vice President, Kantar Retail

The Transformation of Retail

The Transformation of Retail
Michael Koch, Former Sr. Director, Samsung Electronics America

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Retail in the Future Commerce

By CIO Applications| Friday, June 28, 2019
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Retail Majority of retailers are not effectively using their data. However, those with a more positive mindset will see this as a wonderful opportunity going forward. If retailers can accomplish progress in fields of data strategy, they will have more engaged and loyal customers.

FREMONT, CA: The contemporary world has become raptly affected by the personalization of products by online shopping platforms, which would seem wrong without it. The whole point of utilizing data in the retail sector is to develop consumer convenience. If pursued fruitfully, personalization can make every purchase feel like attended by the most considerate of personal shoppers, which, in sequence, can drastically increase a customer's brand loyalty.

For succeeding in the marketing strategy, retailers need to pay more concentration to attribution. By examining each touchpoint in a client's journey and the various channels they used, vendors can prioritize investment plans.

How to can data be used to transform retail businesses:

1. Connection of Data:

Incongruent pieces of data do not speak for themselves. Ergo, all fragmented data must be connected into one unified consumer data platform. Once data is connected, the customer narrative can be pieced together. Just after the formation of the narrative, the process of incorporation of multi-touch attribution can be commenced to comprehend the precise connection among each touchpoint.

2. Prioritizing Trust and Transparency:

Customers are increasingly cautious of how their data is being utilized in the wake of the social media and government eavesdropping scandals, indicating that users have to work with trustworthy and reliable organizations while choosing data technology―one that cares about valuing and protecting user privacy.

3. Identification of Pain Points to Build Solutions:

Identification of immediate regions that need focusing and fixing has to be on the top of the priority list. Immediately tackle of everything at once might not be the required solution but prioritization of initial efforts aid enterprises on quick wins.

4. Supercharging of Personalization to Build Brand Relationships:

A reciprocal relationship must be present between organizations and customers. The data should not just be for the enterprise's interest but should be employed to personalize browsing pathways, product offerings, or making improving customer journeys.

Check out: Top Retail Companies

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