FREMONT, CA: The global commutable cloud CRM solution CRMNEXT launched its next gen cloud based digital CRM platform designed for the Digital age following the rule of Zero – Zero human-touch, Zero waste and Zero rework. Offering full mobility access to users, the lively and fully customizable solution especially beneficial to BFSI organizations provides a single view of all customer engagements at the click of a button. By providing a seamless experience, the technology empowers end-customers to interact with companies with near-zero human intrusion. “We believe technology plays a bigger role now than ever in connecting with the customer on a day-to-day basis,” says Nishant Singh, CEO, CRMNEXT.
Enabling BFSI organizations to build a consistent strategy with competitive differentiation, the solution will deepen the relationship with customers through every interaction. With ready assistance available when needed, it opens the internal processes of financial companies to end-customers, enabling them to accomplish their requirements on a digital self-service platform. This could revolutionize the way customers buy a loan, credit card, insurance policy or open an account. Helping them to improve profitability, scale faster and deliver great customer experiences, the solution dramatically reduces the transaction cost for financial services companies. “We also believe that the digital customer has taken control of the business and hugely influences process innovation, thereby elevating customer relationship management (CRM), especially in the BFSI sector, beyond just call-logging or record-keeping! He expects a seamless transaction anywhere, anytime and anyhow,” adds Nishant.
Based out of UP, India, CRMNEXT is one of the finest Commutable Cloud customer relationship management solution company available on both, public cloud and private cloud, providing a flexible ownership model as per business needs. With several successful implementations of 40,000+ users each making it the preferred choice solution for large enterprises looking to create a common strategy execution platform, CRMNEXT has established technology and practice leadership in multiple industry verticals.