Contemporary enterprises are dumping applications to the cloud, substituting legacy technologies with new architectures that present numerous advantages, including lower costs, amplified efficiency, and the skill to scale workloads on requirements. However, a recent report by analysts shows how cloud implementation presents significant challenges, including:
• IT operations members no longer possess the same right of entry to the networks and infrastructure that support their services, thus creating visibility gaps in surveillance.
• An organization’s cloud migration effort is often spearheaded from outside the infrastructure and operations team, which—though it has a limited say on the matter—is still held responsible for service availability.
• IT operations teams often be deficient in the skills to observe cloud-based services and struggle to find specialists who can.
So, for IT organizations to maintain a high level of service quality when running applications in the cloud and still realize the benefits that they expect, three key steps can be taken to lessen visibility gaps and sustain service quality.
Cataloging Cloud Types:
The categories of cloud architecture—including private cloud platform as a service (PaaS), infrastructure as a service (IaaS), and software as a service (SaaS)—has a significant impact on your ability to monitor them. For example, a private cloud provides the most control because IT operations own the entire stack.
Elimination of Gaps While Monitoring:
In conventional environments, surveillance teams have clear visibility into all tiers of the IT architecture— from the network stack and physical hardware to the application layer. But within a cloud-centric scenario, IT leaders should move toward a more end-user-focused attitude to visibility and away from infrastructure-based monitoring.
Investment for Cloud Monitoring:
IT operations teams should move away from siloed solutions and embrace a “holistic monitoring strategy” that will help the leaders to find the correct balance of specialist know-how. While possessing deep skills in a precise area will always be an advantageous trait, the position of the generalist—one who can administer a broad range of applications or systems—will gain greater importance in a cloud-oriented world.